Bank Medical Secretary

The Royal Orthopaedic Hospital NHS Trust provides a comprehensive range of musculoskeletal health care, ranging from the general orthopaedic procedures (total hip replacements, total knee replacements etc) through to complex bone tumor surgery, spinal surgery (including tumor’s, elective and trauma). The Royal Orthopaedic Hospital NHS Trust also provides a specialist orthopaedic paediatric service ranging from spinal deformity, complex bone tumor and leg lengthening surgery.

The Staff Bank provides temporary cover as a result of staff shortages or to cover short term unfilled vacancies. We provide choice, flexibility, and access to professional and personal development. We are looking for Admin and clerical staff with a variety of skills to join our in-house Admin Bank. If you would like to work that fits in with your personal circumstances on an ad hoc basis, then Bank work could be just what you are looking for.

Band 4 Secretarial and medical secretary

To work as part of a team taking a lead role in providing secretarial support for the consultants and junior medical staff in the team, with particular responsibility for ensuring clinical correspondence (clinic tapes, imaging reports, discharge summaries) is produced in a timely fashion as delegated by Patient Access Manager for Secretarial Services

The Royal Orthopaedic Hospital NHS Foundation Trust is one of the largest specialist orthopaedic units in Europe. We offer planned orthopaedic surgery to people locally, nationally and internationally.

Our Trust is a very special hospital; big enough to deliver world class services and small enough to offer exceptional patient and staff experience. We offer a working experience unique in the West Midlands and we're always on the lookout for passionate people to join our award-winning team.

The ROH is an equal opportunities employer. We employ people of difference and are committed to growing an inclusive culture, where difference is celebrated, and people feel able to bring their whole and authentic self to work.

We are a Disability Confident Leader and offer a range of inclusive, family friendly and flexible working arrangements and policies, to support our people in the workplace.

The Trust is committed to the Disability Confident Interview Scheme and will offer an interview to disabled applicants who meet the minimum criteria for a vacancy and consider them on their abilities.

To find more about our staff benefits, please visit our website.

JOBPURPOSE

Manage Consultant’s day to day secretarial work, with regard to typing of correspondence, organisation of diary, outpatient clinic and theatre commitments.

To work as part of a team taking a lead role in providing secretarial support for the consultants and junior medical staff in the team, with particular responsibility for ensuring clinical correspondence (clinic tapes, imaging reports, discharge summaries) is produced in a timely fashion as delegated by Patient Access Manager for Secretarial Services.

To coordinate the junior secretarial support staff in the team.

Liaise with scheduled care list coordinators to ensure theatre utilisation is maximised and patients are treated within nautical targets.

MAIN DUTIES AND RESPONSIBILITIES
1. To assist with the typing of all correspondence relating to outpatient and in patients, as well as typing departmental correspondence.
2. Regularly liaising with Patient Access Manager for Secretarial Services to ensure departmental key performance indicators are achieved.
3. Managing consultant’s diaries, booking meetings and taking minutes where appropriate.
4. Arrange patients new and follow up appointments as required using PAS system and liaison with appropriate departments.
5. Receive enquiries from patients and staff, resolving enquiries of a more complex nature and dealing with as appropriate.
6. Liaise professionally with all departments regarding admissions, waiting lists, ad hoc ward attenders and cancellations ensuring hospital policies are adhered to.
7. To provide cross cover for secretarial team during annual leave and sickness.
8. To validate weekly primary targeting list (PTL) as delegated by the Patient Access Manager for Secretarial Services.
9. Co-operating in the introduction of new procedures, policies or technology, assisting managers in its implementation.
10. To set up and maintain filing systems ensuring all documents are accurately and are appropriately archived.
11. To obtain investigation results and exercise judgement to ensure that medical attention is urgently drawn to histology/imaging and urgent telephoned results and all results are filed in the patient’s records.
12. Compiling and maintaining up-to-date secretarial job plan/cover folder for secretarial team.
13. To take responsibility for patients notes in the office. To implement secretarial and administrative policies to track medical records and referral letters using the Patient Administration System.
15. To partici