Front of House Co-ordinator

3 days ago

Worcester, United Kingdom FirstPort Full time

**Job Role: Front of House Co-ordinator**

**Location: Worcester Office**

**Hours: 20 hours per week**

**This is a part time role/job share**

**12.45pm - 5.15pm**

**Please Note: - You will be required to cover sickness and holiday which may be at short notice**

As the Front of House Co-ordinator, you will contribute to our vision of being the **UKs favourite** property manager by:

- Providing a professional, proficient Front of House service with seamless coverage, politely greeting visitors & making them feel welcome.
- Delivering a great customer experience for all of those using & working in the office for both internal & external customers.
- Consistently maintaining high levels of customer service.

This role reports to the Facilities Manager.

**Main Responsibilities**
- Housekeeping - proactively ensure that kitchens/kitchenettes are kept clean, tidy and fully stocked at all times.
- Ensure all meeting rooms and desks are cleaned and cleared after use ready for the next person or team to use.
- Checking that office equipment i.e. Copiers/TV’s/Fridges etc are in working order.
- Administration - Ordering stationery, kitchen stock, business lunches etc/raising purchase orders
- Supporting with office etiquettes and environment to be positively influenced by visible front of house presence
- Reporting maintenance defects to the Facilities Manager.
- Sorting of and Franking of Post
- Arranging Couriers
- Ad-hoc and any other duties as requested by the Facilities Manager
- Dealing with facilities related queries from colleagues, visitors, contractors & providing assistance accordingly.

**Skills and Experience**
- Experience of working Front of House in a busy office environment.
- Basic understanding of Health & Safety regulations & capable of effective Manual Handling Operations
- Efficient use of Microsoft Office Outlook, Excel & Word packages.
- Able to prioritise workload and multitask
- Excellent communicator with people of all levels.
- Passion for high levels of customer service
- Proactive with a flexible/adaptable approach with the ability to work unsupervised
- Flexibility to provide team sickness/holiday cover at short notice
- Friendly & customer focused
- First Aid Trained (Or willingness to be trained)

**Ready to Apply?**

**Job Types**: Part-time, Permanent

**Salary**: £21,500.00-£23,000.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking
- Referral programme
- Store discount
- Wellness programme

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- Worcester, WR5: reliably commute or plan to relocate before starting work (required)

Work Location: One location

**Job Types**: Part-time, Permanent

**Benefits**:

- Company pension
- Referral programme
- Store discount
- Wellness programme

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- Worcester: reliably commute or plan to relocate before starting work (required)

Work Location: One location

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