Account Representative

1 week ago

London, United Kingdom Demolytic Full time

**London**
**United Kingdom**
We are looking for an Account Representative to manage assigned client accounts.
You will address customer concerns and contact prospects to expand your account portfolio.
We expect you to be an energetic, goal-driven person with excellent communication skills.
This role may often be challenging so you should be able to remain calm and polite in tough situations.
If you also have some experience in sales or customer service, we’d like to meet you.
Your goal will be to foster long-term relationships with clients and help grow our business.
**Responsibilities**
Respond promptly to customer queries and complaints to find solutions and defuse tension
Follow up regularly after closing a sale to ensure client satisfaction
Be the main point of contact of assigned customers
Negotiate contracts and handle paperwork
Present new or additional products and services to existing customers
**Requirements**:
Excellent organizational and multitasking ability
Experience in customer service is a plus
Assertiveness and confidence
Good problem-solving skills
Goal-driven with ability to work under pressure

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