Customer Service Administrator
5 days ago
Job ID
- 37488
**Working for my client who is a fantastic Norfolk based, award winning and multi-million turn over company. An exciting position has arisen for someone who enjoys helping people, to join their expanding team within this fast-growing dynamic company.**:
**Responsibilities**:
Manage customer enquiries
Quote and place orders in a timely and accurate manner
Take payments for orders
Register new customers
Send communications to customers
Run regular reports to collate and send to clients
Handle consumer queries, provide appropriate solutions and follow up to ensure resolution
Help prepare marketing materials and the social media posts
Use various internal systems
Essential Skills:
Excellent communication skills
Ability to work under pressure
Take pride in performance and attention to detail
Able to come up with ideas for improvement and development
Personal Attributes:
Passionate about helping people
Friendly and engaging
Self-motivated
High energy team player
Ability to provide excellent service
Well organised
This is a full time position working Monday - Friday 37.5 hours a week with a salary of up to £24,000.
Free parking on site, please note you will need to be a driver to get to the office.
My client offers fantastic benefits, including 26 days holidays +benefits, private medical insurance and 8% pension contribution.
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