Call Centre Administrator, Birmingham

1 day ago

Birmingham, United Kingdom QA Limited Full time

Vacancy details

**Talent pool**:

- Finance - Credit Control

**Title**:

- Call Centre Administrator, Birmingham

**Contract type**:

- QA HE Ltd Permanent

**Job advert**:
**Call Centre Administrator within our Income Team**

**Birmingham City Centre, QA Higher Education**

**Monday to Friday 9am-5.30pm or 8.30am-5pm, Permanent Opportunity**

**About our role**: Are you a customer focused administrator used to dealing with large volumes of calls looking for a new and challenging opportunity within a busy & growing student income team. You might be an experienced call centre worker or perhaps a recent graduate looking for your first corporate opportunity.
- Travel to Manchester weekly (expensed) will be required

**Bring your experience**:

- Customer focused with good IT and computer skills
- Strong literacy and numeracy skills: High proficiency in reading, writing, and mathematical tasks.
- Ability to perform under pressure: capable of working effectively under tight deadlines and in high-pressure situations.
- Detail-oriented and Methodical: demonstrated accuracy and attention to detail with a methodical approach to tasks.
- Your Learning & Development with QA, how can we support you? Being a training and education provider, your continuous Learning and Development is of huge importance to us and as an individual contributor, we can agree a suitable Pathway to achieve your goals and aspirations.

**A little more about QA**:

- Students preparing for undergraduate study. Working professionals looking to specialise in their field. Career changers. Everyone should be given access to outstanding higher education and our aim at QA is to make that possible.

**Equal Opportunities**At QA Higher Education, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place.
- We look forward to hearing from you
- #customer service
- #callcentre
- #administrator
- #birmingham
- #student fees
- #LifeAtQA
- #highereducation

Vacancy location

**Location**:

- West Midlands, Birmingham, Birmingham (Louisa Ryland House)

General information

**Reference**:1000008411

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