Repairs Service Scheduler

1 week ago


BurtonOnTrent, United Kingdom TRENT & DOVE HOUSING Full time

You will be responsible for customer enquiries, mainly over the telephone and have the ability to diagnose repairs, issue orders of work and arrange subsequent appointments.

To be successful you will have:

- Solid experience in administration within a busy customer focused role
- Ideally, some understanding of building maintenance terminology
- Strong IT skills
- Ability to manage your own work load
- Strong customer service focus
- Confident telephone manner
- Proven ability in working to targets and standards in order to achieve a quality service delivery.
- The ability to remain calm when dealing with a difficult situation positively.

Pay: Up to £28,068.00 per year

**Benefits**:

- Company pension
- Health & wellbeing programme

**Experience**:

- Maintenance: 1 year (preferred)

Work Location: In person



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