Repairs Customer Service Advisor

2 weeks ago

Newark on Trent, Nottinghamshire, United Kingdom Newark and Sherwood District Council Full time £26,824 - £28,242 per year

Salary

£26,824- £28,142 per annum

Basis

Full Time

Region

East

Job category/type

Housing & Supported Housing

Date posted

29/10/2025

Job reference

REQ000339

Customer Service Advisor – Repairs

Housing Maintenance and Asset Management

Permanent

37 hours per week

NS6 £26,824- £28,142 per annum

Are you someone with excellent customer service skills who could join our Works Planning team? In this role, you will be required to provide a high quality, customer-orientated, advice and information service, on the phone and online, specifically in relation to housing repairs and asset works.

What we can offer the successful candidate:

  • Enrolment in the career average local government pension scheme
  • Flexi scheme and hybrid working
  • A generous annual leave entitlement that increases with service
  • A whole host of family-friendly benefits
  • 1 days' paid volunteering leave
  • Lifestyle benefits platform
  • A funded health cash plan
  • Free car parking to June 2026
  • £10 a month gym membership at one of our four gyms in the district.

You will also be working with a great team, dedicated to delivering effective services for our district.

What we are looking for in the successful candidate:

The successful candidate will have experience of providing information and advice in a customer service setting, as well as a knowledge and understanding of repairs work and works planning. You will also be able to use your own initiative, excellent communication skills, and the ability to adapt to changing priorities in a busy environment.

For more information about the role, or for an informal chat, please contact Becky Roche at

If you feel that this is the role for you, then we look forward to receiving your application demonstrating how you meet the essential criteria for the role.

Closing date: 23rd November 2025

Interviews: 3rd December 2025

As an employer, we will promote an inclusive working environment to maintain and develop a forward thinking and diverse workforce.

Veterans/family of forces/ex-forces, those in care/care leavers, and candidates who declare disabilities (as defined by the Equality Act 2010) will be guaranteed interviews provided they have demonstrated that they meet the essential criteria of the post, as detailed in the Person Specification, on their application form /CV/Supporting Statement.

  • Retail Customer Advisor

    7 days ago

    Newark on Trent, Nottinghamshire, United Kingdom Three UK Full time £25,696 - £40,000 per year

    Company DescriptionThree Retail Customer AdvisorLocation: 13 Stodman Street, Newark, United Kingdom, NG24 1ATSalary: £12.60 per hour + an on-target bonus of 25%, paid out monthly based on your store's performanceWorking Hours: Full time 30 hours across 5 days per week, including weekends on a rotation basisWho We AreWe're here to build a network the UK can...

  • Retail Customer Advisor

    4 days ago

    Newark on Trent, Nottinghamshire, United Kingdom Three UK Full time

    Company DescriptionThree Retail Customer AdvisorLocation:13 Stodman Street, Newark, United Kingdom, NG24 1ATSalary:£12.60 per hour + an on-target bonus of 25%, paid out monthly based on your store's performanceWorking Hours:Full time 30 hours across 5 days per week, including weekends on a rotation basisWho We AreWe're here to build a network the UK can...

  • Sales Service Representative

    4 days ago

    Newark on Trent, Nottinghamshire, United Kingdom Brave | B Corp™️ Full time £25,000 - £100,000 per year

    Job Description:Sales and Service AdvisorLocation:Newark-on-TrentSalary:£25,000 plus Uncapped CommissionHours:Full-time – Monday to Friday – The CompanyOur client is one of the most trusted and reputable organisations within the insurance industry, regularly winning consumer awards for their excellent products and best-in-class customer service. They...

  • Income Management Advisor

    4 days ago

    Newark on Trent, Nottinghamshire, United Kingdom Newark and Sherwood District Council Full time £36,363 - £38,220 per year

    Salary£36,363 - £38,220 per annumContractual hours37BasisFull TimeRegionEastDate posted03/12/2025Job referenceREQ000359Income Management AdvisorHousing Income & Leaseholder ManagementTemporary - up to 12 monthsFull time – 37 hours per weekNS10 £36,363- £38,220 per annumAre you looking for a new challenge?The Housing Income and Leaseholder Management...

  • Major Repair Engineer

    2 weeks ago

    Normanton on Trent, Nottinghamshire, United Kingdom Generator Power Full time £40,000 - £60,000 per year

    Generator Power is the UK's largest and privately owned generator rental company having enjoyed over 26 years of supply in the industry. Generator Power has experienced rapid growth in recent years and is undergoing further expansion providing an excellent opportunity for two Major Repair Engineers to join our team at our Normanton Depot.Monday to Friday -...

  • Valve Technician

    4 days ago

    Newark on Trent, Nottinghamshire, United Kingdom Flowserve Full time £40,000 - £60,000 per year

    Job Summary: The QRC in Newark specializes in the supply and overhaul of valves and controls for the oil, gas, Power, Water and chemical industries, amongst others. Many of the valves are automated to customer specifications in our well- equipped workshop. Our products have a high-quality standard. Due to increasing activities and growth, we are looking for...

  • Sub Contractor

    1 week ago

    Newark on Trent, Nottinghamshire, United Kingdom Absolute Heating Full time £75,000 - £100,000 per year

    Outstanding service is our standardEstablished in 2014, Absolute Heating has been providing reliable and high quality services to customers. We have built our reputation on our commitment to customer satisfaction and our expertise in all aspects of Plumbing and Heating.Key ResponsibilitiesMaintain and repair gas appliances.Conduct thorough inspections of gas...

  • Inbound and Outbound Sales Advisor

    6 days ago

    Newark on Trent, Nottinghamshire, United Kingdom Evolution Full time £18,000 - £24,000 per year

    Job Description Our client based in Bilsthorpe, Nottinghamshire are looking for an inbound and outbound sales adviser to add to their expanding team. This position is a 3month fixed term contract but there will be the opportunity to be taken on permanently for the right candidate.In the role you will be first point of contact handling all incoming customer...

  • French Speaking Technical Support Advisor

    1 hour ago

    Newark on Trent, Nottinghamshire, United Kingdom RecruitMe Full time £30,000 - £40,000 per year

    Job Description We are working with a highly successful UK technology company operating across Europe providing high levels of customer service and technical support with leading edge technology and innovation.They are now looking for French speaking customer service professionals to join a Technical Support Team providing exceptional levels of service to...

  • Administrator

    2 days ago

    Newark on Trent, Nottinghamshire, United Kingdom Currys plc Full time £56,000 - £105,000 per year

    Role overview:NewarkPermanentPart TimePermanent Part Time PositionShift Pattern: Monday-Friday 4 hours per day , working 20 hours per weekSalary: 13,697.00At Currys we're united by one passion: to help everyone enjoy amazing technology.As the UK's best-known retailer of tech, we're proud of the service our customers receive – and it's all down to our team...