Service Advisor

5 days ago

BurtononTrent, United Kingdom Arnold Clark. Full time

We are currently recruiting for a new Service Advisor to help us at our Motorstore in Burton upon Trent. We offer: 33 days' holiday allowance with room to grow Generous retail discounts Private healthcare Simplyhealth - all employees have access to a GP 24/7 and can claim money back on medical and dental treatments Pension scheme Maternity and paternity packages Opportunities for training and progression And much more... Hours Full time: Monday - Friday 8am - 5.30pm and alternate Saturdays 8am - 12pm About the role Our Service Advisors are responsible for delivering and sustaining a fantastic experience for all our service and vehicle repair customers. We're looking for an articulate, warm communicator who can give our customers the star treatment - whether it's first thing on a manic Monday or last thing on a Friday afternoon. This customer-facing role will be a great fit for someone who's already worked in a customer service position, and genuinely enjoys exceeding expectations and creating positive outcomes. Day-to-day duties Handling all customer requirements for service and vehicle repairs in an efficient and professional manner Liaising with the workshop and bodyshop to progress work through the system...

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