Senior Remarketing Administrator

**Job Title: Senior Remarketing Administrator**

**Location: Hybrid working - Home & BCA Bedford (Kempston Hardwick)**

**Salary: £25,000 per annum**

**Working Hours: 40 hours per week, Monday - Friday**

**Job Status: Permanent**

**Join the UK’s largest B2B used vehicle service**

At BCA, we’re altogether, more. More than just your average vehicle remarketing company. More than just any other place to work. We’re Europe's largest vehicle remarketing business, the backbone of the UK’s automotive supply chain, and the best place to build the career you want.

**Now, this is where you fit in**

We’re looking for down-to-earth go-getters, who are ready to make their mark on the automotive industry. This is your opportunity to play a critical role in how we operate as a business. You’ll have the chance to build on your excellent customer service skills, pioneer new processes and drive BCA forward as part of one big collaborative team.

The role forms part of the team based at Haversham House, Bedford; responsible for the effective operation of the Outsourced Administrative function for a major OEM customer within BCA’s Remarketing Solutions division. The senior administrative function is primarily focussed on remarketing and inventory management, although also supports the wider business including defleet and Logistics. The role involves managing data and process flows for a large volume of vehicles using various BCA internal systems.

The senior administrator will support the Operations supervisor in all the day to day administrative activities. Assist with training and developing the Administration Team to ensure that all employees are competent in their duties. Support the customer service specialist with sale day/post sale admin. Manage and resolve pre and post sales issues, queries, or complaints in a timely and satisfactory fashion.

**Your key responsibilities will be**:

- Complete various administrative tasks and follow a range of business processes, update in-house systems in accordance with business requirements.
- Managing stock and allocating vehicles into the appropriate sales channel.
- Develop understanding and skills using an Inventory Management System (IMS) and reporting tools.
- Action any issues, queries, or complaints arising so that any problems are resolved in a timely fashion and to all parties’ satisfaction as far as is reasonably practicable. Escalate any complex issues to the BMW Administration Team Leader.
- Undertake ad-hoc tasks as necessary to meet the business needs and for your own personal development.
- Provide a range of supporting actions for the sales team including supporting auction processes

**To be successful, you’ll bring some of the following experience with you**:

- Complete various administrative tasks and follow a range of business processes, update in-house systems in accordance with business requirements.
- Managing stock and allocating vehicles into the appropriate sales channel.
- Develop understanding and skills using an Inventory Management System (IMS) and reporting tools.
- Action any issues, queries, or complaints arising so that any problems are resolved in a timely fashion and to all parties’ satisfaction as far as is reasonably practicable. Escalate any complex issues to the BMW Administration
- Undertake ad-hoc tasks as necessary to meet the business needs and for your own personal development.
- Provide a range of supporting actions for the sales team including supporting auction processes

**We’ve put everything in place to ensure you thrive. Competitive salaries, strong core values and an excellent benefits package that includes**:

- Company Pension Scheme
- Private Medical Insurance (role dependent)
- An Employee Assistance Programme
- Enhanced maternity, paternity, and adoption leave
- Access to trained Mental Health First Aiders

**_And so much more _**

As the automotive industry changes, we’re changing with it - putting our people in the front seat for the journey. We’re the number one in what we do for a reason and that’s because of the people we have on our teams. If you want to be a part of a business like this; unrivalled, exciting and appreciative of the work you do, join BCA.
- We are proud to be Level 1 Disability Confident and committed to ensuring our recruitment process is inclusive and accessible._
- Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability._