Accounts/sales Administrator

4 days ago

Knutsford, United Kingdom Colshaw Hall Full time

**Overview**
We are looking for a team-focused person with high standards and excellent attention to detail. This important role includes liaising with couples who are due to get married or have already married at our award-winning venue.

This is a great role, set in a beautiful location for an organised person, who is capable of working together as a team or motivated when working as an individual.

**Duties**
- Manage and maintain customer accounts, ensuring all information is accurate and up-to-date.
- Assist with sales administration tasks, including processing orders and handling customer inquiries.
- Utilise software such as Sage, Excel, Word, and Outlook to perform daily tasks efficiently.
- Maintain organised records of communications and transactions with clients.
- Processing bookings including issuing terms and conditions, invoicing, and adding payment reminders
- Invoicing for extras as required
- Sending receipts for payments
- Taking card payments for accommodation and venue costs.
- Posting purchase invoices onto Sage accounts
- Raising commission invoices
- Contacting couples at during their journey with Colshaw Hall to advise them of exclusive additions or extra accommodation available to them
- Following up customers to ask them about their experience at Colshaw Hall
- Preparing paperwork and brochures for couple’s viewings
- Contacting couples to confirm appointments at Colshaw Hall

**Qualifications**
- Proficient in Outlook, Word, and Excel; strong computer literacy is preferred. Sage experience is a bonus but not essential as training will be given.
- Previous experience in administration or a similar role is preferred but not mandatory.
- Excellent time management skills with the ability to prioritise tasks effectively.
- Strong attention to detail and accuracy in work output.
- A proactive approach to problem-solving and the ability to work independently as well as part of a team.

**Job Type**: Part-time or Full-time considered.

**Hours**: Majority is normal office hours, occasional weekend days.

**Job Types**: Full-time, Part-time

Pay: £27,000.00-£32,000.00 per year

Expected hours: 24 - 40 per week

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Monday to Friday
- Weekend availability

Work Location: In person

Expected start date: 02/12/2024

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