Business Support Officer

**Business Support Officer (CDC)**:

- location_on
- Civic Office

24/09/2025
- Business Support Officer (CDC)

The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.

Job details

**Salary**

Grade 6 £25,981- £26,815

**Contractual hours**

37

**Basis**

Full time

**Region**

Doncaster

**Job category/type**

Administration/Clerical

**Date posted**

08/08/2025

**Job reference**

REQ20921

Job description

**Based at: Civic Office, Doncaster**

**Salary details: Grade 6,** £25,981 - £26,815**

**Contract Type**:Permanent**

**Hours: Full time, 37 hours** per week**

**Closing date: 24th September** 2025**

The City of Doncaster Council is a confident, ambitious organisation which puts improving the life of its residents at the centre of everything we do. You have a opportunity to be part of this in the role of Business Support Officer.

In respect of this role the successful applicant will provide effective, professional, high quality, modern and solution focused Business Support to achieve outcomes for the service area and consistency across the Directorate

The role involves working as part of the Fostering and Adoption Team based within the Children Young People and Families Professional Business Support Service.

Duties include (but not limited to):

- Providing comprehensive, efficient, effective administration support to all team members, liaise with professionals, external agencies and representatives, internal colleagues and members of the public
- Dealing with enquires from both internal and external customers ensuring that a high standard of customer service is delivered at all times.
- Updating records in excel and case management systems
- Taking electronic minutes for highly confidential meetings in various formats within set deadlines.
- Analyse data and statistics to evaluate service performance and outcomes. Conduct research and summarise findings to support service development.

What can you bring to this role:
A self-motivated can do attitude, attention to detail and accuracy, patience and good communication skills, able to work in a busy environment, providing an essential and valuable service to the Directorate and its customers.

This is a really exciting opportunity for an individual looking to develop their career and gain invaluable experience in the Children, Young People and Families Directorate. The skills, knowledge and experience gained from this position provide a good basis for further progression within the council.

In return for your hard work and dedication, we can offer you the chance to be part of a great team dedicated to ensuring that all people in Doncaster thrive. You will also have access to a variety of attractive employee benefits including competitive leave entitlement, a generous local government pension scheme, a wide range of well-being support and development opportunities. You will also have access to a range of staff discount and benefits schemes. More information on the benefits available to you as a City of Doncaster Council employee can be found in the attached benefits book.

Shortlisting and interview dates to be confirmed.

Doncaster Council is committed to meeting the needs of our diverse community where we strive to improve the quality of life for all. We are also committed to safeguarding and promoting the welfare of children, young people and adults and expect all staff to share these commitments.

City of Doncaster Council is a disability confident employer committed to a fully inclusive and accessible recruitment process. We offer interviews to disabled people who meet the minimum criteria for the job, are flexible when assessing people so disabled applicants have the best opportunity to demonstrate they can do the job and make reasonable adjustments as required.
- Business Support Officer (CDC)