Support Officer

1 week ago

Doncaster, United Kingdom Qualitas Care and Support Ltd Full time

**Overview**

Qualitas is dedicated to providing high-quality support services to vulnerable individuals. We strive to create safe, stable, and supportive environments for the People We Support to help them achieve their full potential and improve their quality of life.

As a Support Officer, you will play a crucial role in supporting the People We Support to sustain their tenancies and live independently. You will provide tailored support, advice, and assistance to individuals and families in need, helping them to overcome challenges and access the necessary services and resources.

**Key Responsibilities**
- Undertake initial assessments and support referrals.
- Conduct comprehensive needs assessments and develop individualised support plans.
- Provide advice and assistance on housing options, benefits, and financial management.
- Support People We Support in accessing healthcare, employment, education, and other community resources.
- Work closely with housing providers, local authorities, and other agencies to coordinate support services.
- Monitor and review progress, adjusting support plans as necessary.
- Maintain accurate records and documentation in accordance with organisational policies and procedures.
- Advocate on behalf of the People We Support to ensure their rights and needs are met.
- Participate in team meetings, training sessions, and professional development activities.
- Travel to different service locations within your area

**Qualifications & Experience**

Relevant qualification in social work, housing, or a related field (preferred but not essential).
- Experience in a similar role, providing support to vulnerable individuals and families.
- Knowledge of housing legislation, welfare benefits, and support services.
- Experience with Anti-Social behaviour is desirable.
- Strong interpersonal and communication skills.
- Ability to work independently and as part of a team.
- Excellent organisational and time-management skills.
- Proficient in using Microsoft Office and case management software.
- Full UK Driving License

**Benefits**
- Competitive salary of £24,000pa
- Paid Birthday Day off & gift.
- Generous annual leave entitlement.
- Ongoing training and professional development opportunities.
- Learning Academy - Qualifications scheme for all staff.
- Supportive and inclusive work environment.
- Opportunities for career progression within the organisation.
- Employee Assistance Programme - Health and wellbeing support for staff.
- Refer a Friend scheme
- Celebrate your anniversary - vouchers after 2 & 5 years of service
- Christmas bonus - vouchers for all staff members.
- Annual staff awards
- Monthly prize draw
- Employee Cash Plan

**For further information** or an informal discussion about the role, please contact:
Joanne Ellis

Mobile: 07432820814

Qualitas is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

**Job Types**: Full-time, Permanent

Pay: £24,000.00 per year

**Benefits**:

- Company pension
- Employee mentoring programme
- Health & wellbeing programme
- Referral programme

Schedule:

- Monday to Friday

Work Location: In person

Expected start date: 14/10/2024

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