Administrative Officer

5 days ago

Oxford, United Kingdom Oxford Professional Education Full time

**Role Purpose & Context**

Oxford Professional Education are a leading provider of Apprenticeships within our sector, working with a diverse range of employers from public sector organisations, large multinational blue-chip organisations, through to SMEs. We are proud to be officially recognised as a CIPS Centre of Excellence and are an official Strategic Partner of the Chartered Institute of Marketing.

Within this role you will play a key role in providing administrative support to the Apprenticeship Team and our Associate Trainers.

**Role Summary**
- Provide support to the Apprenticeship Team, including the setting up of registers, timetabling sessions and setting up associated Zoom links
- Ordering of materials and booking exam sessions
- To coordinate the smooth progression of apprentices throughout their training programme, from initial enquiry to End Point Assessment (EPA)
- Taking telephone enquiries from both employers and apprentices
- Administrative Support: Provide administrative support to the Apprenticeship training team, including document preparation, data entry and correspondence management
- Maintain accurate records of apprentices, their progress and training documentation in compliance with relevant regulations
- Schedule progress reviews, meetings, and ad-hoc appointments, ensuring seamless coordination between trainers, apprentices, and external stakeholders.
- Assist in the formulation of customer reports and updating of contractual material as required
- Compliance: Ensure that all apprenticeship-related activities adhere to regulatory and organisational guidelines, maintaining up-to-date knowledge of apprenticeship program requirements

**Skills & Experience**

Some of the key attributes we look for include:

- Experience within an administrative environment
- Experience of working in an educational establishment would be desirable but not essential
- Detail oriented, task focused with an emphasis on getting things right, on time, first time
- Excellent communication skills when working with colleagues, customers, learners and trainers
- Professional, courteous, passionate, flexible, pragmatic, personable with a confident, ‘can do’ attitude
- Innovative, inspiring, incisive individual who works with integrity
- As a responsible employer, we are able to offer flexible working opportunities and would be happy to discuss this further.

Please note that we are a dog friendly office

Pay: £21,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Health & wellbeing programme
- Private medical insurance
- Work from home

Schedule:

- Monday to Friday

Supplemental pay types:

- Quarterly bonus

Work Location: Hybrid remote in Oxford, OX2 7LG

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