Administration Coordinator

1 week ago

Mold, United Kingdom NEWCIS Full time

**SALARY**: £23,492 pending job evaluation review, plus pension contribution

**HOURS**: 37 hours per week

**DURATION**:Until 31st March 2030

**PURPOSE OF ROLE**:
To provide essential support working in conjunction with the Carer Wellbeing Officers to administer grants and respite services to Carers who are referred into the service. The co-ordinator will support the wellbeing officer, answering carers queries in relation to the processing of grants/respite and other carer support and enter them onto the charities data base. This role will also support the training & events officer with events and activities and support small fundraising activities.

**MAIN DUTIES AND RESPONSIBILITIES**:
Administer small grants, counselling services and our respite service, for carers across in all counties, completing the paperwork and entering details onto the database and appropriate spread sheets. This requires liaising with Wellbeing officers and carers to ensure that a good quality service is provided. Invoice checking will also be required, working in conjunction with our finance team.

Dealing with general public who may walk into the centre and need information packs, booking appointments with wellbeing officers, supporting the duty rota if required and entering the information provided onto the database.

Liaise with the team leaders to ensure carer contact deadlines are being met as per our contract monitoring responsibilities.

Support wellbeing officers with events throughout the year these include carers week, carers rights day and Christmas activities. This may include attending events, ordering supplies, taking bookings and liaising with outside organisations.

Maintain all NEWCIS monitoring procedures in line with The Charity Excellence Quality Assurance Framework and update the data base in line with documentation policy.

Carrying out general office duties in line with company policies such as handling petty cash, ensuring post is dealt with each day.

Support the organisation of the newsletter, which includes the franking of the envelopes and arrangement of collection of the post bags.

Be responsible for the Health and safety checks at locking up - ensuring all equipment is unplugged, fire doors closed and all lights off. Complete appropriate paperwork to show that the checks have been completed.

Maintaining and ensuring confidentiality over personal information relating to individual users of NEWCIS and company information in line with the General Data Protection.

Carry out such other duties as may be required, which are consistent with the duties and responsibilities of the post.

Agree to complete relevant training as the role demands, including a relevant QCF in customer service/advice and assistance.

Pay: £23,492.00 per year

**Benefits**:

- Company pension
- Work from home

Schedule:

- Monday to Friday

Work Location: In person

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