Project Coordinator

**About itas**

Itas in on a mission to deliver the perfect solution for their customers to empower them and give them the freedom to do what they do best. Trusted by our customers for over 20 years, itas has been built on referrals from customers and IT professionals that love the expert yet personal service we offer.

Our expert teams are handpicked for their knowledge, great sense of humour and the fact that they are passionate about what they do.

We invest in our people, whether that be coaching and mentoring or support with gaining professional qualifications (such as AAT) or other job specific qualifications, such as Sage product accreditations and other vocational courses, like ‘Train the Trainer’. This has allowed us to promote from within on several occasions.

**Job Title: Project Co-ordinator**

We are looking for a project coordinator/analyst to support our project delivery team for financial software solutions. You will help the project teams to manage resources and information, assist with scheduling, planning meetings and project activities. As a project coordinator/analyst you may also have additional duties and responsibilities that require some expertise in a specific area, such as Technology, Accounting and Finance.

If you have a real passion for what you do, we want you to use that to help drive internal and external change, focusing on making the customer implementation journey as exceptional as it should be. We want you to consult, to coach, to learn, to challenge and to make a real difference.

This is a Digital Transformation hand on role, and you will be responsible for a range of activities including being the main point of contact for customers, planning and organising internal resources to deliver customer requirements, ensuring a high degree of customer satisfaction within a constrained commercial framework.

If you like being challenged while delivering results and has passion for technology as well as a passion for seeing customers grow along with us, this role is for you.

**Position Overview**:

- Assisting with Project Planning, Resource Scheduling and Presentations
- Maintaining and monitoring project plans, project schedules, work hours, and budgets
- Ensuring projects adhere to frameworks and all documentation is maintained appropriately for each project and that project deadlines are met, according to internal policies
- Communicate effectively / confidently with project stakeholders and third-party software providers.
- Documenting and following up on important actions and decisions from meetings
- Responding and managing client queries, escalating when needed
- Undertaking project tasks as required
- Providing administrative support as needed

**Essential Skills & Knowledge**
- Very positive approach and great customer service
- 1+ year of experience in a related field
- Prince 2 foundation or equivalent and Project Life Cycle best practices knowledge
- Resource and Diary Management knowledge
- Exceptional verbal, written, and presentation skills
- Ability to work effectively both independently and as part of a team
- Experience using ClickUp, Asana, Jira, or other project management tool
- Ability to work on tight deadlines

**What we offer**
- Amazing work environment
- Hybrid working
- Competitive Salary
- Casual dress and Uniform supplied
- 23 days annual leave including additional holiday for length of service
- Early finish two Fridays a month
- Birthday off
- Personal day off
- Company pension
- Health care cash plan: including Healthcare, wellbeing, high-street discounts, Employee Assistance Program
- Life insurance
- Free flu jabs
- Paid volunteer time
- Company events

**Job Types**: Full-time, Permanent

**Benefits**:

- Additional leave
- Casual dress
- Company events
- Company pension
- Employee discount
- Health & wellbeing programme
- Life insurance
- Sick pay
- Work from home

Schedule:

- 8 hour shift
- Monday to Friday

**Experience**:

- Project management: 1 year (preferred)

Work Location: Hybrid remote in Mold CH7 1BH

Expected start date: 01/11/2024