Administrative Assistant

1 week ago


Harrow, United Kingdom Crystal&Co Full time

**Administrative Assistant**

Crystal&Co, a fast-growing company based in Northwest London, is renowned for delivering high-quality services across a broad spectrum of educational needs, from Construction Industry Courses to University Enrolment. As we expand our operations, we are looking for a dedicated and professional Administrative Assistant/Customer Care Advisor to support our team.

**Who We Are**:
At Crystal&Co, we are committed to fostering a culture of excellence, growth, and inclusivity. Our team is dynamic, collaborative, and invested in continuous professional development. We provide a supportive work environment with benefits and rewards tied to performance. Our success is built on providing exceptional services and investing in the growth of our people.

**Key Responsibilities**:

- Administrative Tasks: Managing the timely printing, copying, and scanning of course materials to support our educational services.
- Student & Assessor Support: Helping students and assessors during CSCS courses, ensuring smooth course delivery.
- Payment Management: Accurately recording and maintaining payment details for the courses provided.
- Customer Service: Responding to client inquiries via telephone and face-to-face, processing bookings, and delivering a high standard of customer care.
- Document Proofreading: Ensuring the quality and accuracy of company documents.

**Key Skills & Qualifications**:
We are looking for a highly organized and customer-focused individual who meets the following criteria:

- Exceptional organizational and multitasking abilities to manage a busy workload effectively.
- Excellent communication skills in both verbal and written English.
- A professional and friendly telephone manner with experience in customer-facing roles.
- Proficiency in Microsoft Office (Word, Excel, Teams, Outlook) is essential.
- Additional language skills, including Romanian, Russian, or Albanian, are highly desirable.

**What We Offer**:

- A full-time position with flexible working days, as we operate 7 days a week.
- A competitive salary, depending on experience and qualifications.
- Private healthcare to support your well-being.
- Free on-site parking, making your commute easier.
- Occasional company events to foster team building and celebrate our successes.
- A supportive and engaging work environment within a young, dynamic, and collaborative team.

If you are an ambitious individual looking to make a meaningful contribution to a forward-thinking company, we encourage you to apply.

**Job Types**: Full-time, Permanent

Pay: £25,000.00-£30,000.00 per year

Additional pay:

- Bonus scheme

**Benefits**:

- Casual dress
- Company events
- Free parking
- Private medical insurance

Schedule:

- Every weekend
- Weekend availability

Work Location: In person

Reference ID: AA



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