Contract Administrator

6 days ago

Derby, United Kingdom Sureserve Full time

**The Sureserve Group of businesses provide market leading compliance and energy services across the UK, with over 3,200 employees working from over 20 offices.**

**Aaron Services, part of The Sureserve Group are a market leading heating and hot water specialist with 35 years of successful delivery and a growing client base.**

We are recruiting for a diligent, professional Contract Administrator to join our busy team. This role necessitates a resilient and detail-focused person with excellent communication skills and the ability to multitask effectively.

**Overview of Role**:
The Contract Administrator serves as a crucial conduit between multiple stakeholders, ensuring that accurate data is delivered and communicated daily to the appropriate parties and that all planned, and allocated works are distributed on time, meeting the standards set by the Company and its Clients.

This role is for 20 hours per week, based out of our Derby Office, with some flexibility on the hours worked Monday to Friday.

**Key Responsibilities**:

- Planning the day to day works of the Heating Engineers, Multi-Skilled Engineers, Electricians, Plumbers, Apprentices, and distribute/communicate work accordingly.
- Ensuring the cascade of data is both accurate and timely.
- Ensuring up to date records are both produced and kept via the appropriate mediums on time.
- Liaise with the other Contracts Administrators and Supervisors.
- Answering and dealing with phone calls from both Clients and Tenants.

**Required Attributes**:

- A self-motivated individual, looking to develop and progress within a successful Company.
- Understand and work to an excellent level of customer service.
- Experience of handling a high volume of calls will be beneficial
- Require a friendly and professional attitude to encourage good relationships with Engineers, Tenants and Clients.

It is important that we complete all the appropriate criminal and reference checks before you start working with us.

**What We Offer**:

- Employee wellbeing programme, occupational health support, telephone support
- counselling for staff
- Service level awarded annual leave
- Enhanced Maternity & Paternity Packages
- Dental/Healthcare cash plan
- Cycle to Work Scheme
- Electric Vehicle Leasing Scheme
- Gender & Equality Working Group
- Sureserve Academy
- a platform for development, career progression
- Employee Voice Programme
- Social activities for all of our teams
- Sureserve Legends
- celebrating the fantastic ways in which our employees live our values.

**Sureserve is committed to creating a diverse and inclusive workplace. We celebrate individual differences and believe that they contribute to our collective success. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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