Joy Project Worker

**20hrs per week**:

- Up to £24,000 pro rata _(dependant on experience)_

**About Worcester Community Trust**

Worcester Community Trust is a registered charity that runs six community centres in the City of Worcester providing facilities for community activities and services for people of all ages. We aim to be at the centre of thriving communities and for our centres to be the hub of community activity to achieve our vision: Worcester: A City where people feel connected, supported and empowered. This is your opportunity to be part of a dynamic team helping the Trust achieve ambitious plans for growth.

**Worcester Community Vision and Mission**

Vision - Worcester: A City where people feel connected, supported, and empowered

Mission - Bringing Communities Together by delivering services and activities for all

**Value & Behaviours**

We collaborate, working together with local people and partners to achieve more

We are Inclusive, access for all, welcome diversity, and valuing uniqueness

We are Ambitious, We value innovation and creativity, driving progress, dynamic and visionary organisation.

Delivering Excellence, Investing in our staff, volunteers and infrastructure to provide quality and professional services

**Key Responsibilities for Joy Project Worker**:

- Provide 1to1 and group support within the community for vulnerable and disadvantaged people.
- Carry out assessments for people enrolled on the JOY Project, making referrals to, and supporting them to access services, to include Domestic abuse, mental health, safeguarding, benefits, debt, housing and financial advice.
- Assist and support service users to create a Personal Development plan, using GROW Goals & other coaching tools.
- Explore solutions to build self - confidence and increase personal empowerment for women.
- Design and facilitate, group work to develop peer support networks and to increase skills, confidence, self-esteem and emotional resilience in participants.
- Recruit, motivate and encourage people to become volunteers and peer mentors.
- Support the Project Manager with the Skills development of the team, to include the support workers and volunteers, through training and mentoring.
- Assist with the production of performance monitoring reports and project evaluation.
- Promote the project with potential service users, partners and the wider community.
- Act as a positive role model for women.
- Use reflective practice within supervision to inform practice.
- Be able to work some evenings and weekends.

**Skills and experience needed for the Joy Project Worker**:
**Experience - Essential**
- Minimum of 2 years’ experience of working with vulnerable and disadvantaged women.
- Experience of working with vulnerable and disadvantaged people.
- Experience of providing one to one support and group support to service users.
- Experience of multi-agency approaches to supporting individuals and families, including making referrals and advocating on client’s behalf, including safeguarding.
- Experience of creating proven action plans to address risk and client needs
- Experience of developing groups and courses, in response to client consultation.
- Experience of working with volunteers and developing volunteer opportunities.

**Skills**
- Willingness to develop and learn and to reflect on practice.
- Ability to work with people from diverse backgrounds.
- Ability to establish excellent working relationships both within the Trust and its partners.
- Excellent interpersonal skills.
- Able to motivate service users.
- Calm immediate response to potential high-risk situations.
- Ability to manage conflict.
- Able to act in a professional manner with integrity at all times, understanding and adhering to professional boundaries.
- Excellent written and oral communication skills.
- Able to plan a busy diary, organise own work and be able to travel between hubs.
- Able to take responsibility for own actions and make decisions whilst referring to other appropriately.
- Ability to find solutions to a problem

**What you get**
- Be part of an amazing, welcoming passionate community
- We help you put your skills to use to create positive social impact.
- A voice and input into shaping and influence services and decisions.
- The ability to develop your role and skills

**What we offer**
- Opportunity for flexible working
- Get an extra day off for your birthday
- Health Scheme -which contributes towards Opticians, Dentist, Therapy and more
- Great opportunities for training and CPD
- Company Life insurance

**Representing the City**

**Interview Date**: 24th, 27th or 28th Feb.

**Application Form**:Application Form - JOY Project Worker**

JOY Project Worker JD DRAFT 23