Servicenow Product Owner

**ServiceNow Product Owner**:
**Job ID**:R0385234

**Full/Part-Time**:Full-time

**Regular/Temporary**:Regular

**Listed**:2025-05-01

**Location**:Birmingham

**Position Overview**:
**Job Title**ServiceNow Product Owner

**Location**Birmingham

**Corporate Title**Assistant Vice President

You will be joining Automation Platforms responsible for the strategy and development for the core, cross-technology ServiceNow Enterprise Platform utilised for IT Service Management, Integrated Risk Management as well as Hardware & Software Asset Management.

The Product Owner is the main contact for Process Owners of the ServiceNow Platform ensuring any business led demands align with the long term ServiceNow Strategy therefore maximising value.

**What we’ll offer you**

A healthy, engaged and well-supported workforce are better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its centre.

You can expect:

- Hybrid Working - we understand that employee expectations and preferences are changing. We have implemented a model that enables eligible employees to work remotely for a part of their working time and reach a working pattern that works for them
- Competitive salary and non-contributory pension
- 30 days’ holiday plus bank holidays, with the option to purchase additional days
- Life Assurance and Private Healthcare for you and your family
- A range of flexible benefits including Retail Discounts, a Bike4Work scheme and Gym benefits
- The opportunity to support a wide ranging CSR programme + 2 days’ volunteering leave per year

**Your key responsibilities**
- Support Senior Product Owners in the ‘vision’ for in-scope platform modules in alignment with the overall business outcomes
- Product backlog management and Prioritizing needs
- Overseeing module configuration
- Anticipating customer needs and stakeholder management
- Keeping up to date with the ServiceNow roadmap for their respective modules
- Understand platform set up, capacity planning, monitoring, and performance improvement

**Your skills and experience**
- Significant experience of IT within large corporate environments, specifically in Product Management or in Financial Services Technology in a client-facing function.
- Significant Project Management Experience
- ServiceNow foundational knowledge
- IITIL / best practice service context and the ability to work in virtual teams and in matrix structures
- Graduate Degree or equivalent work experience

**How we’ll support you**
- Coaching and support from experts in your team
- A culture of continuous learning to aid progression
- We value diversity and as an equal opportunities’ employer, we make reasonable adjustments for those with a disability such as the provision of assistive equipment if required (e.g. screen readers, assistive hearing devices, adapted keyboards)

**About us**

Deutsche Bank is the leading German bank with strong European roots and a global network. Click here to see what we do.

Deutsche Bank in the UK is proud to have been named in The Times Top 50 Employers for Gender Equality 2024 for five consecutive years. Additionally, we have been awarded a Gold Award from Stonewall and named in their Top 100 Employers 2024 for our work supporting LGBTQ+ inclusion.

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.
Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.