German Speaking Customer Service Advisor
7 days ago
**German Speaking Customer Service Advisor - Remote - £20,800** 3 weeks onsite training in Edinburgh **Operating hours Monday - Sunday - 5 days** **Shift pattern 8:00 AM to 9:00 PM Mon - Fri + 9:00 AM to 5:00 PM for Sat & Sun** **Summary of Primary Job Responsibilities**: - Responsible for supporting customers with product or order related calls - Discuss product features and benefits with customer and maintain established inbound sales conversion rates. - Answer inbound calls within guidelines/goals established by the client and contact center management. - Process web shop orders including order intake, shipment set up and follow up. - Assist customers with opt-ins, program qualification or other marketing activities during inbound calls - Troubleshoot the calls and replace customers faulty product where applicable in accordance with company procedures - Complete daily tasks as allocated in an efficient and timely manner - Maintain accuracy and security of customer information on the database - Consistently achieve call quality score goals to meet client and customer satisfaction goals. - Understand and comply with all company and client requirements and policies, including medical and regulatory requirements - Other duties as assigned. **_Education_** - Social media and/or inbound sales experience preferred. **_PC Related Skills_** - Excellent knowledge of all MS office tools (Word, Excel, PowerPoint,Outlook).Data entry experience preferred. **_Language Skills_** Bilingual English/German, at "proficient" level **_Personal Skills_** Excellent listening and written/oral communication skills in supported languages Excellent telephone, computer/keyboard skills A motivated and enthusiastic personality Ability to work from home if needed Good organization, planning and prioritization skills Problem solving ability Attention to detail
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German speaking Customer Service Advisor
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Glasgow, United Kingdom French Selection Full timeFRENCH SELECTION (FS) German speaking Customer Service Advisor Location: Glasgow - Hybrid Salary: £26,500 plus bonus Ref: 1202DE To apply using our preferred format, please visit French Selection UK website, go to the vacancies page, search job reference: 1202DE The Company: Very well-established company in the travel industry Main duties: Assist...
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German Speaking Customer Service Advisor
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Glasgow, United Kingdom The Language Business Full time**Excellent new job opportunity for a German speaking Business Development Executive to join a progressive technology sales company with clients from some of the world's leading tech companies.** **LANGUAGES** Fluent German & English is essential **LOCATION** Glasgow, Scotland. The job will be hybrid, 3 days in the central Glasgow office, 2 days...
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Complaints Administrator
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Glasgow, United Kingdom Meraki Full timeMeraki Talent are working with a well know insurance brand for an exciting new role within their Customer Services team. Working for a global brand, applicants must be highly experienced in dealing with complaints and proactively managing these claims. Applicants must have gained experience in investigating regulated complaints. Applicants must be able to...
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Complaints Administrator
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Glasgow, United Kingdom Meraki Talent Limited Full timeMeraki Talent are working with a well know insurance brand for an exciting new role within their Customer Services team. Working for a global brand, applicants must be highly experienced in dealing with complaints and proactively managing these claims. Applicants must have gained experience in investigating regulated complaints. Applicants must be able to...
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