Administrator - Full Time
2 days ago
The Trek Group offers a wide range of converted vehicles for the commercial market - equestrian, leisure and blue light emergency vehicles, supplying to both the UK and overseas.
We are currently recruiting for an experienced Administrator to work with the sales & aftersales team at our premises in Stocksbridge, Sheffield S36.
We are looking for a highly motivated person that has the ability to deliver excellent administrative support and who can deliver outstanding customer service. This is a fully office based role, our premises are in S36 (Stocksbridge).
**You main tasks will be**:
- Raising sales orders and generating internal sales reports;
- Liaising with dealerships & repair shops;
- Ensuring customers are kept informed at all stages of their warranty claim, production and delivery status of their orders;
- Following up with repair shops for updates on progress;
- Communicating with suppliers as required;
- Ensuring databases are kept up to date at all times;
- Producing professional correspondence/documentation;
- General customer enquiries
**You will have**:
- Outstanding communication skills with an excellent telephone manner;
- An excellent command of the English language;
- Exceptional attention to detail;
- Confident working with figures and reports;
- Good working knowledge of Outlook, Word and Excel;
- The ability to handle and prioritise multiple tasks;
- Experience of dealing with complaints would be advantageous;
- Considerable experience of working with the general public is essential.
The hours of work are 8.45am to 5pm Monday to Friday - this role is fully office based with no option for remote working.
**In return, we can offer**:
- Salary: £20,000 to £22,000 per annum depending on experience
- Standard working week Monday to Friday
- 26 days holidays + 8 Bank Holidays
- Pension Scheme
- Free on-site parking
**Job Types**: Full-time, Permanent
**Salary**: £20,000.00-£22,000.00 per year
**Benefits**:
- On-site parking
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
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