Full Time GP Receptionist

We are looking for a hardworking,highly motivated, and enthusiastic individual to join our busy, friendly,reception and admin teams who can provide a high standard of administrativesupport, create great experiences for our patients and deliver effectiveresults in all areas. Ideally, we are looking for someone with previous GPreceptionist/administrator experience, with experience of using SystmOnehowever, this is not essential. Full training will be provided.Pace and dedication are a key attributeneeded by the post holder whilst a flexible approach to working is essential.The opening hours currently range between 08:00am and 06:30pm. Candidates mustbe flexible to cover annual leave and absence where necessary with the additionof early opening and weekend clinics where needed. We are flexible in regardsto working days as compressed or 5 day working weeks will be considered.Main duties of the jobAnswer incoming phone calls,transferring calls or dealing with the callers request appropriatelyMaintaining and monitoring the practiceappointment systemProcess personal, telephone ande-requests for appointmentsSignpost patients to the correct service(Care Navigation)To generate computerised repeatprescriptions for signature by GP and via the Electronic Prescription Service(EPS), paying particular attention to accuracyInitiating contact with and respondingto, requests from patients, team members and external agencies through avariety of access pointsRead code data appropriately usingSystmOneData entry of new and temporaryregistrations and relevant patient information as requiredInput data into the patients healthcarerecords as necessaryAdministrative control of requests forinformation i.e. SAR, insurance / solicitors letters and DVLA formsManage all queries as necessary in anefficient mannerCarry out system searches as requestedMaintain a clean, tidy, effectiveworking area at all timesMonitor and maintain the reception areaand notice boardsSupport all clinical staff with generaltasks as requestedTo undertake any other duties as may bedetermined from time to time which are commensurate with the range ofactivities described above.About usWe are a dynamic Training practice with over 10,900 patients, boasting an expanding multidisciplinary team, incredibly supportive nursing, management and administrative team and based in recently refurbished premises in Sheffield Centre.Consistently voted in the top of Sheffield's GP practices for patient care. We continue to develop our ways of work to best suit our patients, staff and the ever-changing needs of the world we live in.We are an active member of our community and PCN with a strong Training history, Care Home record and are involved in the development of shared clinical roles.TPP SystmOne clinical systemHigh QOF achieversJob responsibilitiesAs above. Please also see attached Job Description and Personal Specification documentTo preserve andimprove the quality of our output, all personnel are required to think not onlyof what they do, but how they achieve it. By continually re-examining ourprocesses, we will be able to develop and improve the overall effectiveness ofthe way we work. The responsibility for this rests with everyone working withinthe practice to look for opportunities to improve quality and share goodpractice.The practicecontinually strives to improve work processes which deliver healthcare withimproved results across all areas of our service. We promote a culture ofcontinuous improvement, where everyone counts, and staff are permitted to makesuggestions and contributions to improve our service delivery and enhancepatient care.Person SpecificationProfessional SkillsStrong IT skills and working knowledge in the use of MS Office, Outlook and other productivity software toolsThe ability to type competently and accuratelyOther RequirementsFlexibility to work outside of core office hoursMaintain a flexible approach to work and the ability to adapt to a changing environment.Demonstrate motivation and enthusiasm.Able to work as part of a team and on own initiativeAbility to work under pressure.Computer literacy and keyboard skills including data input.Experience of working with the general publicGood communication skills, both written and verbalPrioritisation and organisational skills.QualificationsEnglish and Mathematics GCSE Grade c or aboveAMSPAR Receptionists QualificationNVQ Level 2 in Health and Social CareExperienceExperience of working with the general publicAbility to work under pressure.Computer literacy and keyboard skills including data input.Good communication skills, both written and verbalPrioritisation and organisational skills.Able to work as part of a team and on own initiativeMaintain a flexible approach to work and the ability to adapt to a changing environment.Demonstrate motivation and enthusiasm.Experience of administrative duties in a Primary Care settingExperience of working within a GP Practice/NHSExperience of working in a Primary Care settingExperience of using SystmOne softwareExperience and awareness of using Read CodesDisclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Full-time,Flexible working,Compressed hours #J-18808-Ljbffr