Gp Receptionist
1 week ago
The post holder will receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. They will provide admin support to the Practice team dealing with requests efficiently, ensuring all information is accurate and delivered within the timescales. The post holder needs to project a professional and friendly image to patients and other health professionals or agencies, either in person or via the telephone whilst working in a changing environment.
The following are the core responsibilities of the receptionist. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors workload and staffing levels and also your primary role within the team:
- Operating the patient database (SystmOne) to book appointments, issue prescriptions, manage tasks etc.
- Operating and maintaining administrative systems on reception.
- Maintain practice and patient records, keeping all data secure.
- Central point of contact for admin requests.
- Receive and process payments and maintain records.
- Provide admin support for clinical staff, managers and clinical leads.
- Provide cover for the reception team.
- Reception administrative duties.
- Maintain supplies of clinical stationery, e.g. prescriptions.
- Personal development and training.
- Building security and complete opening and closing procedure.
- Confidentiality.
- Process and effectively signpost patients to the appropriate healthcare professional depending on the presenting condition
- Answer incoming phone calls, transferring calls or dealing with the callers’ requests appropriately
- Process repeat prescription requests
- Initiate contact with and respond to requests from patients, team members and external agencies
- Data entry of new and temporary registrations and relevant patient information as required
- Input data into the patients’ healthcare records as necessary
- Direct requests for information, e.g. SAR, insurance/solicitors’ letters and DVLA forms, to the Data Quality Team
- Manage all queries as necessary in an efficient manner
- Run system searches for purposes of DNA, smears etc.
- Maintain a clean, tidy, effective working area at all times
- Monitor and maintain the reception area and noticeboards
- Support all clinical staff with general tasks as requested
- Attend Practice and Team meetings
**Job Types**: Permanent, Full-time
**Salary**: £10.42-£10.72 per hour
Expected hours: 37 per week
**Benefits**:
- Additional leave
- Company events
- Company pension
- Free fitness classes
- Free parking
- On-site parking
- Store discount
Schedule:
- Day shift
- Monday to Friday
**Experience**:
- Customer service: 1 year (preferred)
Work authorisation:
- United Kingdom (required)
Work Location: In person
Reference ID: RecepNB03
-
GP Receptionist
2 weeks ago
Sheffield, United Kingdom NHS Full timeA healthcare service provider in Sheffield is seeking a dedicated Receptionist/Administrator. The role involves managing calls, maintaining the appointment system, and providing administrative support in a fast-paced environment. Candidates should have strong IT skills, good communication abilities, and preferably some experience in a GP practice or NHS...
-
GP Receptionist
2 weeks ago
Sheffield, United Kingdom The Hollies Medical Centre Full timeA local healthcare provider in Sheffield is seeking a dedicated GP Receptionist to join their friendly admin team. The role involves answering calls, managing appointments, and providing excellent patient care. Candidates should have strong IT and communication skills, with experience in a similar environment preferred but not essential. Flexible working...
-
Dynamic GP Receptionist
2 weeks ago
Sheffield, United Kingdom The Hollies Medical Centre Full timeA dynamic medical practice in Sheffield is seeking a temporary part-time GP Receptionist to join their team. The ideal candidate will have strong IT skills, exceptional communication abilities, and experience in a primary care setting. Responsibilities include managing patient interactions, handling appointment systems, and supporting clinical staff....
-
Dynamic GP Receptionist
1 week ago
Sheffield, United Kingdom NHS Full timeA leading healthcare provider in Sheffield is seeking a part-time GP Receptionist. The ideal candidate will provide excellent administrative support, manage patient communications, and possess strong IT and organizational skills. Previous experience in a healthcare setting and familiarity with SystmOne software are advantageous. This role requires...
-
Receptionist
1 week ago
Sheffield, United Kingdom Dr Coskery and Partners Wincobank Medical Centre Full timeThe role of the GP receptionist can at times be very demanding, so we are looking for someone who is confident, has excellent communication skills, is organised and good at multitasking. Main duties of the receptionist role include: Open and close surgery premises, including checking and securing the premises at the end of each day. Receive and direct...
-
Gp Receptionist
2 weeks ago
Sheffield, United Kingdom Shiregreen Medical Centre Full time**Responsible to**: Practice Manager through Head Receptionist Major Duties and Responsibilities of the Post: Reception Duties: 1. Utilise appointment system and monitor flow of patients into consulting and treatment rooms. 2. Explain practice arrangements and formal requirements to new patients and those seeking temporary cover, ensure procedures are...
-
Gp Receptionist Part Time
1 week ago
Sheffield, United Kingdom Dr Hakes & Partners (Tramways & Middlewood Medical Centres) Full time**Company description** **We are looking to recruit 2 new Receptionists to our team. We cannot give exact days or hours as yet as we are currently overhauling the rota. If you are flexible and fancy a new challenge working within a great team then please submit your CV. Our hours of opening are between 8 am and 6 pm Monday to Friday but there are some...
-
Gp Receptionist Part Time
2 weeks ago
Sheffield, United Kingdom Dr Hakes & Partners (Tramways & Middlewood Medical Centres) Full time**Company description** **We are looking to recruit 2 new Receptionists to our team. We cannot give exact days or hours as yet as we are currently overhauling the rota. If you are flexible and fancy a new challenge working within a great team then please submit your CV.** Currently the practice delivers Personal Medical Services to 10,700 patients from two...
-
Full Time GP Receptionist
2 weeks ago
Sheffield, United Kingdom NHS Full timeWe are looking for a hardworking,highly motivated, and enthusiastic individual to join our busy, friendly,reception and admin teams who can provide a high standard of administrativesupport, create great experiences for our patients and deliver effectiveresults in all areas. Ideally, we are looking for someone with previous GPreceptionist/administrator...
-
Gp Receptionist Part Time
2 weeks ago
Sheffield, United Kingdom Dr Hakes & Partners (Tramways & Middlewood Medical Centres) Full time**Company description** **Please note interviews will be 4th or 11th November 2024** Currently the practice delivers Personal Medical Services to 10,900 patients from two sites at Tramways Medical Centre and Middlewood Medical Centre. The practice has an open list and will continue to register residents new to the area. Both surgeries are modern and...