Specialist Co-ordinator Ref:30494

1 week ago

Reading, United Kingdom Thames Water Full time

**Who are we?**
We are the UK’s largest water and wastewater company. We make a daily difference to our 15 million customers by supplying 2.6 billion litres of water through 32,000 km of pipes_,_ keeping taps flowing and toilets flushing.?
At Thames Water, every one of our actions, big and small, matters every day. Water is essential to life, so our business is always open.
**What you’ll be doing**
The purpose of the Specialist Co-Ordinator's role is to ensure that all customers who advise us that they are suffering with seepage are being looked after and supported. The main purpose of this journey is to advise the customer of their next steps, it wouldbe down to you to fully advise the customer on their issue. The main driver is to ensure that by the end of their interaction with the Seepage team, the customer would confidently resolve their issue.
You would work regionally, utilising the daily jobs that come through on SAP, and ensuring that all customers are contacted within a set time frame.As well as picking up new cases daily, you would have full responsibility for any ongoing journeys which areflagged to them during these contacts.
In order to achieve these objectives, you must establish and maintain strong relationships with both field and office teams, adopting a highly collaborative approach to resolve customer issues. You must also be able to effectively manage a significant workloadin a changeable environment, ensuring that customer satisfaction and promise-keeping are at the heart of every decision you make.
**We’re looking for you to**:

- Have excellent communication skills and be able to work effectively as part of a team
- Be able to work under pressure to meet demanding targets
- Have previous customer service experience and be IT literate and able to learn new software quickly

**What’s in it for you?**
This is a temporary role paying £10.95 per hour.

  • Training Co-ordinator

    3 days ago

    Reading, United Kingdom AWE Full time

    Training Co-ordinator Location: RG7 4PR, located between Reading and Basingstoke, with free onsite parking. Package: £37,950 - £47, 950 (depending on your suitability, qualifications, and level of experience) Let us introduce the role AWE is currently recruiting for a Training Co-ordinator for the Production & Operations Group This role is ideally...

  • Specialist Co-ordinator Part-time

    6 days ago

    Reading, United Kingdom Thames Water Full time

    **Who are we?** Thames Water is the UK’s largest water and wastewater company. We make a daily difference to our 15 million customers by supplying 2.6 billion litres of water through 32,000 km’s of pipes, to keep taps flowing and toilets flushing. We are an essential serviceand have operated throughout the Covid19 pandemic. At Thames Water, every one of...

  • Nhs Ambulance Cleaners

    1 week ago

    Reading, United Kingdom Churchill Group Full time

    Hourly Rate: £13.73 **Ambulance Cleaners & Stock Co-Ordinators X 2 POSITIONS** **Location: NORTH STREET, READING. RG1 7DA** **Contract Type: PART-TIME** **Weekly Hours: AVE.21 - 4 DAYS ON 4 DAYS OFF ROLLING ROTA 15h00 - 21h00** **Salary: £13.73 C1 DRIVING LICENCE ESSENTIAL** Cleaning is Churchill’s largest long-established business area and as an...

  • Communications Specialist

    6 days ago

    Reading, United Kingdom Advanced Resource Managers Limited Full time

    **Communications Specialist** To partner with key stakeholders and other members of the communications team to shape, develop, implement, and evaluate business wide communication project plans for major events and campaigns both internally and externally. Management and ownership ofIC& E budget and forecasting for the department. **Key...

  • Customer Experience Co-Ordinator

    1 week ago

    Reading, Berkshire, United Kingdom Primark Full time

    Because we strive to put people first. Culture, our way. Digital at Primark What’s a career at Primark all about? The positive impact you’re making, the experiences you’re having and the people you’re with. You’re our inspiration. Embrace what sets you apart, own your career and develop in ways you never expected. Leave your mark. And do it your...

  • Business Administrator Specialist

    2 weeks ago

    Reading, United Kingdom AWE Full time

    What if you could work with remarkable people on extraordinary things? What if the end result was something a little bit special? What if your role was mission critical? For nearly 70 years, AWE has been at the forefront of nuclear weapons research and development. We have a critical mission: to provide the warheads for the UK’s ultimate deterrent -...

  • Customer Experience Co-Ordinator

    6 days ago

    Reading, United Kingdom Primark Full time

    Because we strive to put people first.Culture, our way.Digital at PrimarkWhat’s a career at Primark all about? The positive impact you’re making, the experiences you’re having and the people you’re with. You’re our inspiration. Embrace what sets you apart, own your career and develop in ways you never expected. Leave your mark. And do it your...

  • Customer Experience Co-Ordinator

    6 days ago

    Reading, United Kingdom Primark Full time

    Because we strive to put people first.Culture, our way.Digital at PrimarkWhat’s a career at Primark all about? The positive impact you’re making, the experiences you’re having and the people you’re with. You’re our inspiration. Embrace what sets you apart, own your career and develop in ways you never expected. Leave your mark. And do it your...

  • Customer Experience Co-Ordinator

    6 days ago

    Reading, United Kingdom Primark Full time

    Because we strive to put people first.Make sure to read the full description below, and please apply immediately if you are confident you meet all the requirements.Culture, our way.Digital at PrimarkWhat’s a career at Primark all about? The positive impact you’re making, the experiences you’re having and the people you’re with. You’re our...

  • BIM Specialist

    2 weeks ago

    Reading, United Kingdom Ada Meher Full time

    BIM Specialist (MEP) – Reading (Hybrid) - £50k 3-day weekend | Personal Development Opportunities | Private Medical Ada Meher is partnered with a Building Services Consultancy in Reading as they seek a BIM Specialist to join their established BIM function working on high profile projects across the UK. The role will involve a variety of responsibilities...