Customer Experience Co-Ordinator
6 days ago
Because we strive to put people first.Make sure to read the full description below, and please apply immediately if you are confident you meet all the requirements.Culture, our way.Digital at PrimarkWhat’s a career at Primark all about? The positive impact you’re making, the experiences you’re having and the people you’re with. You’re our inspiration. Embrace what sets you apart, own your career and develop in ways you never expected. Leave your mark. And do it your way.Our digital teams are right at the heart of what we do. Surrounded by some of the best digital specialists in the industry, you’ll bring your own ideas to the business to shape the experience of our customers as part of a forward-thinking team.What You’ll Do As Customer Experience Co-ordinatorIn your role, you’ll collaborate with different people across a range of skillsets. Here’s a flavour of your day-to-day:Assist with the collection, administration, research, and analysis of customer data to optimize and continuously improve the customer experience.Support the strategic design and implementation of customer experience programs, campaigns, and new product launches to enhance operational performance.Oversee day-to-day management of Primark’s Managed Service Partner and ensure high-quality service delivery.Identify pain points across customer touchpoints, champion customer needs, and drive improvements through process documentation, guidelines, and data analytics.Provide full administrative support on Salesforce, manage system and process updates, and deliver accurate reporting on key metrics for the operation and wider business.Build strong relationships with internal stakeholders, stay informed on industry trends, and proactively recommend best practices while ensuring compliance with company policies and brand standards.What You’ll GetPeople are at the heart of what we do here, so it’s essential we provide you with the right environment to perform at your very best.Let’s talk lifestyle: 27 days of leave, plus bank holidays and if you want, you can buy 5 more. Because Primark is all about tailoring to you, we offer Tax Saver Tickets, fitness centre, and a subsidised cafeteria.What You’ll BringHere at Primark, we want everyone to feel valued – so please bring your authentic self to work, of course with some other key experience and abilities for this role in particular:2–3 years of proven customer service experience with strong commercial awareness and ability to meet deadlines.Excellent communication skills (written and verbal) and collaborative team player with strong interpersonal skills to engage diverse stakeholders.Highly analytical and process-driven with strong problem-solving abilities, attention to detail, and capability to gather, interpret, and analyze data to identify trends.Proficient in MS Word, Excel, Outlook, and PowerPoint; knowledge of Salesforce is an advantage.Strong planning and organizational skills with flexibility to manage multiple priorities in a fast-paced environment.Positive, approachable attitude with ability to adapt, prioritize, and contribute effectively to continuous improvement initiatives.Our fashion isn’t one-size-fits-all and neither is our culture. xpwpeyx Primark promotes equal employment opportunity, we strive to create an inclusive workplace where people can be themselves, access opportunities and thrive together.If you require extra support at any stage of the selection process, please get in touch with our team at REQ ID: JR-3485
-
Customer Experience Co-Ordinator
7 days ago
Reading, United Kingdom Primark Stores Limited Full timeBecause we strive to put people first. Culture, our way. Digital at Primark What’s a career at Primark all about? The positive impact you’re making, the experiences you’re having and the people you’re with. You’re our inspiration. Embrace what sets you apart, own your career and develop in ways you never expected. Leave your mark. And do it your...
-
Customer Experience Co-Ordinator
1 week ago
Reading, Berkshire, United Kingdom Primark Full timeBecause we strive to put people first. Culture, our way. Digital at Primark What’s a career at Primark all about? The positive impact you’re making, the experiences you’re having and the people you’re with. You’re our inspiration. Embrace what sets you apart, own your career and develop in ways you never expected. Leave your mark. And do it your...
-
Site Co-ordinator
1 week ago
Reading, United Kingdom Citygate Automotive Full time**Site Co-Ordinator** **Citygate SEAT/Cupra - Reading** **Permanent** **£25,000** **Role overview** Here at Citygate we are looking for a Site Co-Ordinator to monitor and control the retailer to the highest of Standards. **Key responsibilities** Your key responsibilities as a Site Co-ordinator will be: - Co-ordinating the New and Used car stock...
-
Sales Administrator/co-ordinator
2 weeks ago
Reading, United Kingdom Focus Resourcing Full timeSales Co-ordinator Our client based in Reading is currently recruiting for an experienced Sales Co-ordinator to join their busy team. The role will be supporting other Co-ordinators within your team to ensure all sales administration, monthly reporting and customer serviceworks are carried out efficiently. **Main Duties**: - Preparing quotes for customers...
-
Customer Experience Co-Ordinator
6 days ago
Reading, United Kingdom Primark Full timeBecause we strive to put people first.Culture, our way.Digital at PrimarkWhat’s a career at Primark all about? The positive impact you’re making, the experiences you’re having and the people you’re with. You’re our inspiration. Embrace what sets you apart, own your career and develop in ways you never expected. Leave your mark. And do it your...
-
Customer Experience Co-Ordinator
6 days ago
Reading, United Kingdom Primark Full timeBecause we strive to put people first.Culture, our way.Digital at PrimarkWhat’s a career at Primark all about? The positive impact you’re making, the experiences you’re having and the people you’re with. You’re our inspiration. Embrace what sets you apart, own your career and develop in ways you never expected. Leave your mark. And do it your...
-
Driver Co-ordinator
5 days ago
Reading, United Kingdom Vertu Motors Full time**About us** We are recruiting in Mercedes-Benz of Reading! This well established business has a great opportunity for a Driver Co-ordinator to join their expanding Trade Parts Hub. This is a full time opportunity offering £23,704 per annum OTE £26,104 across a 45 hour week. **About the Role** Our Drivers play a key role in our success and our standards...
-
Site Co-ordinator
22 hours ago
Reading, United Kingdom Citygate Automotive Full time**About Us** Citygate is a highly successful, privately owned business that has grown significantly over the past twenty years to 650 employees across multiple locations including London, Berkshire, Hertfordshire and Buckinghamshire. We work with global brands (Volkswagen Passenger Cars, Volkswagen Commercial Vehicles, SEAT, CUPRA, ŠKODA and Kia), provide...
-
Business Operations Co-ordinator
2 weeks ago
Reading, United Kingdom AWE PLC Full time**Business Operations Co-ordinator** **Location** - Reading area **Package** - £33,300 - £49,950 (depending on your suitability and level of experience) AWE **(one of the best 25 big companies to work for in the UK)** offers an attractive array of benefits which include: - Market leading contributory pension scheme - Generous holiday entitlement **(270...
-
Document Co-Ordinator
3 weeks ago
Reading, United Kingdom Project People Full timeDocument Co-Ordinator Reading – Hybrid-working 3-month contract At MBNL, our mission is clear: Managing the Mobile Infrastructure to Enable Digital Britain . As the UK’s largest network-sharing joint venture, we are at the forefront of industry transformation, delivering innovative solutions that shape the future of connectivity. Reporting to the Head of...
