Customer Service Advisor

1 week ago


Derry, United Kingdom Riada Resourcing Full time

**Derry & Strabane Council - Customer Service Advisor (Templemore Sports Complex) - Full Time**
- Location: Templemore Sports Complex
- Hours of work: 37 hours per week on rota basis, to include early morning, evenings and weekends
- Rate: £10.19 per hour
- Full time

**Duties**:

- Provide high standards of customer service
- Front of house duties including providing information and answering queries, processing sales and transactions including centre membership sales, taking bookings and controlling facility admission.
- Security of all monies and adherence to all financial management procedures including discrepancy reporting, refund authorisations and lodgement processors.
- General administrative functions including, invoicing, collation of reports, data input and processing and recording of lost property.

**Criteria**:

- 4 GCSEs at Grade A -C or equivalent to include English and Maths
- One years’ demonstrable experience to include:

- Cash handling and financial reconciliation
- Using a computerised system
- Customer Service & Sales

**OR**
- Alternatively: Consideration will be given to applicants who do not possess the required qualification but can demonstrate a minimum of 3 years’ experience as stated above.

Riada are specialist recruiters in Administration & Business Support job vacancies - for a confidential discussion of this and other similar positions get in touch today.

**Job Types**: Full-time, Temporary contract

**Salary**: £10.19 per hour

Schedule:

- Day shift
- Monday to Friday



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