Volkswagen Service Advisor
6 days ago
We are currently recruiting for a Volkswagen Service Advisor to join our Campsie team. Everyone in our business plays their part in putting the customer first and bringing great customer experience to life, so this is a fantastic place to get your career in motion.
**About the role**:
Working with our established Volkswagen Service team you will act as a reliable and efficient point of contact for customers, ensuring exceptional customer service through excellent communication and relationship building. You will welcome customers to the department, organise department bookings for service and schedule work for our Service Technicians.
The role also involves prospecting for service work to encourage customers to avail of special offers available and carrying out customer follow up calls to build customer loyalty. This role requires you to promote the service facilities and encourage repeat Aftersales ensuring that the customer is dealt with professionally every time.
This role involves coordinating with the Sales teams, Workshop, Parts and Service.
This is not an exhaustive list of duties and the post holder will be required to undertake any other reasonable duties discussed and directed by the line manager.
Donnelly Group is an equal opportunities employer
The company reserves the right to expand the short listing criteria to facilitate the short listing process
What you will need
Required criteria
- Excellent organisational and time management skills
- Ability to build rapport with customers
- Strong communication skills
- Computer Literate
- Possess a strong work ethic
- A full driver’s licence is required
Desired criteria
- Previous Customer Service or Service desk experience
- Previous experience within the automotive industry
- Previous working experience with targets and selling
-
Volkswagen Service Advisor
3 days ago
Derry, United Kingdom Donnelly Group - Donnelly Group Campsie Site Full timeHere at Donnelly Group we are recruiting for a motivated Service Advisor to join our team at our VW site in Campsie. You will act as a reliable and efficient point of contact for customers ensuring excellent customer service through communication and customer satisfaction. **About the role**: - You will welcome all customers to the department, organise...
-
Volkswagen Trainee Customer Consultant
3 days ago
Derry, United Kingdom Donnelly Group - Donnelly Group Campsie Site Full time“Left Sixth-Form, University or are you looking for your next challenge? Ready to join the largest owned family owned motor retailer in Northern Ireland?” Does this sound like you? We are looking for ambitious individuals with: - Excellent communication skills - listening is as important as talking in our industry. Curiosity - a desire to learn about...
-
Volkswagen Trainee Customer Consultant
3 days ago
Derry, United Kingdom Donnelly Group NI Full time“Left Sixth-Form, University or are you looking for your next challenge? Ready to join the largest owned family owned motor retailer in Northern Ireland?” Does this sound like you? We are looking for ambitious individuals with: - Excellent communication skills - listening is as important as talking in our industry. - Curiosity - a desire to learn about...
-
Service Advisor
1 day ago
Derry, United Kingdom Todds of Campsie Full time**Job Title**: Service Advisor **Location**: Todds of Campsie, Campsie, Northern Ireland **Reports To**: Service Manager **Job Summary** **Key Responsibilities** - **Customer Interaction**: Act as the first point of contact for customers visiting the service department, providing a warm and professional welcome. - **Service Coordination**: Schedule service...
-
Customer Service Advisor
3 days ago
Derry, United Kingdom Danske Bank Full time**Customer Service Advisors - Branch network - Derry/Londonderry** **_Why you’ll want to work with us: _** We are Northern Ireland’s leading bank and our multi award winning Personal Banking teams are looking for new Customer Advisors. We don’t like to boast... but we have been voted Best Customer Engagement and People Engagement Teams and we would...
-
Service Advisor
1 day ago
Derry, United Kingdom Donnelly Group - Donnelly Group Maydown Site Full timeAt Donnelly Group we are recruiting for a motivated Service Advisor to join the team at our Maydown showroom. Everyone in our business plays their part in putting the customer first and bringing a great customer experience to life. You will act as a reliable and efficient point of contact for customers ensuring excellent customer service through...
-
Service Advisor
2 weeks ago
Derry BT DN, United Kingdom Todds of Campsie Full time £24,800 - £35,000 per yearJob Title: Service AdvisorLocation: Todds of Campsie, Campsie, Northern IrelandReports To: Service ManagerJob SummaryTodds of Campsie, a leading Kia dealership, is seeking a dynamic and customer-focused Service Advisor to join our team. The ideal candidate will be the first point of contact for our customers, ensuring they receive outstanding service and...
-
Sales Advisor
1 week ago
Derry, United Kingdom Radius Payment Solutions Full time**The role ** Begin your career in sales with our S**ales**Advisor** role! The main focus of this exciting and challenging role is calling potential customers via online sourcing and lead generation and selling the our DCI Fuel card product range. **What will you be doing as an Telesales Advisor in our Fuel Solution?** - Dealing with prospective customers...
-
Retail Sales Advisor
1 day ago
Derry, United Kingdom O2 Full time**Location**:Londonderry - Foyleside **Hours**: 16hrs per week **Starting salary**: £10.41 per hour. We here to make every day better. Not just for our customers, but for our people too. So whether you’re looking for ongoing career development and support, fantastic people policies and networks, or great benefits and generous rewards, we’ll help you...
-
Customer Service Advisor
1 week ago
Derry, United Kingdom Riada Resourcing Full time**Derry & Strabane Council - Customer Service Advisor (Templemore Sports Complex) - Full Time** - Location: Templemore Sports Complex - Hours of work: 37 hours per week on rota basis, to include early morning, evenings and weekends - Rate: £10.19 per hour - Full time **Duties**: - Provide high standards of customer service - Front of house duties...