Customer Service

4 days ago


Derry, United Kingdom Search Consultancy Full time

Customer Service Advisor - Banking

**Salary**: £10.66ph

Location: Londonderry

Monday - Sunday 37.5 between 8am - 8pm

Permanent - Hybrid after training - November/December start dates

Do you have experience working in an FCA regulated environment? Are you passionate about helping customers? Then this is the role for you

We are looking for passionate and driven Customer Service focused individuals to join a reputable and well known business on their banking team.

Duties and Responsibilities:

- Assisting customer enquiries, aiming for a first call resolution
- Acting as first point of contact for all customers
- Preventing potential fraudulent activity
- Adhering to legislation and industry regulations with intricate security practices
- Being empathetic and understanding to all customers
- Resolving complex issues

What experience do you need?
- Experience working within customer services
- Excellent communication skills both verbal and written
- Experience dealing with vulnerable customers

What do you get in return?
- Health care plan
- Gym discount
- Fortnightly pay
- Employee discount
- Hybrid after training
- 29 days holiday increasing by 1day every year

Please APPLY NOW for an immediate telephone call


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