Customer Service Representative
4 days ago
Customer Service Representative
- At Share Energy we’re doing things differently._
- We’re creating the energy company we always wanted to see exist. A company built on our relationships with our customers. A company that shares._
- A company powered by innovative technology but grounded in old-school values._
- It matters to us that our customers feel more like partners than consumers. We’re not another faceless corporation. We are local. We like to talk to our customers. And we’ll always have someone at the end of the phone ready to take your call._
We are currently recruiting a full customer service representative.
The centre will be open Monday to Friday 8am to 7pm, and from 9am to 1pm on Saturdays.
Full time roles will work an average of 38 hrs per week, including weekends - on a rota basis. This will be over 4 days per week Monday to Friday, and 2 x Saturdays per month, on a rota basis.
**Duties**:
- Data entry and accurately update customer information in the system
- Discuss customer needs and recommend appropriate solutions
- Provide excellent customer service by addressing customer concerns and ensuring customer satisfaction
- Maintain a high level of professionalism in all customer interactions
- Work closely with employees in different departments
**Skills**:
- Experience in a customer service role would be beneficial, but not essential
- Good understanding of data protection and need for confidentiality when dealing with customer details
- Strong communication skills, both verbal and written
- IT literate
- Friendly and confident
We value our customers and strive to provide exceptional service. As a Customer Service Representative, you will play a crucial role in ensuring customer satisfaction and building strong relationships with our customers.
**Job Types**: Full-time, Permanent
Pay: £13.50 per hour
**Benefits**:
- Casual dress
- Company events
- Company pension
- Enhanced maternity leave
- Enhanced paternity leave
- Private medical insurance
- Referral programme
- Sick pay
Schedule:
- 8 hour shift
- Day shift
Application question(s):
**Experience**:
- Customer Service: 1 year (preferred)
Work authorisation:
- United Kingdom (required)
Work Location: In person
Application deadline: 06/04/2025
-
Customer Service Representative
1 week ago
Derry, United Kingdom Share Energy Full timeCustomer Service Representative - Celebrating one year of Share Energy we’ve spent the past 12 months doing things differently!_ - We’ve been working hard to create the energy company we always wanted to see exist. A company built on our relationships with our customers. A company that shares._ - It matters to us that our customers feel more like...
-
Customer Service Representative
2 days ago
Derry, United Kingdom Infinite Sales Solutions Full time**IMMEDIATE START, NO EXPERIENCE REQUIRED!** Are you Tired of looking at the clock all day waiting for it to run down working in retail/hospitality or a warehouse job? looking to earn some extra money before Christmas? Do you want to build your skill set, develop your communication skills, network with industry experts and have the opportunity to run your...
-
Customer Representative
2 days ago
Derry, United Kingdom Yoke for CWS (AMS) Full timeOn behalf of Nationwide, AMS are seeking a Customer Representative working within our Londonderry Branch Our frontline teams deliver Simply brilliant service every day. We know 63% of customers still value a face-to-face service offering and that's why through our Branch Promise we now have the biggest branch network in the UK. What makes us...
-
Customer Service Representative
2 weeks ago
Derry BT SE, United Kingdom Share Energy Full time £20,000 - £28,000 per yearCustomer Service RepresentativeCelebrating one year of Share Energy…we've spent the past 12 months doing things differentlyWe've been working hard to create the energy company we always wanted to see exist. A company built on our relationships with our customers. A company that shares.It matters to us that our customers feel more like partners than...
-
Customer Representative
2 days ago
Derry, United Kingdom Nationwide Full timeIt is an important role within the branch, and we are the gateway to protecting and looking after our customers working closely as a team. We need a Customer Representative for our branch in **Londonderry**. This role is a 12 Month** fixed term contract**working full time, 35 hours per week, Monday to Saturday. Our Interview Date is likely to be 20th April...
-
Customer Assistant Representative
1 week ago
Derry, United Kingdom Computershare Full time**Customer Assistance Representative (Remote, UK)** Internal role name: Collections Consultant **Location: UK, Remote** **We give you a world of potential** At Computershare, in the Loan Services part of the company we have continued client demand and we are looking for enthusiastic people to join our Customer Assistance team on a permanent basis. We love...
-
Customer Service Representative
2 days ago
UNITED KINGDOM - CO LONDONDERRY - DERRY AXA Full timeWhat we're looking for:• Full training is provided for this role. However, it is beneficial to have previous customer facing experience.• Minimum education requirement is 5 Pass GCSE's including English and Maths.• You'll have a natural talent for connecting with people, quick problem-solving ability and positive, can do attitude. • Great listener,...
-
Customer Service Representative
2 weeks ago
UNITED KINGDOM - CO LONDONDERRY - DERRY AXA Full time £18,000 - £25,000 per yearWould you like to wake up every day driven and inspired by our noble mission and to work together as one global team to empower people to live a better life? Here at AXA we strive to lead the transformation of our industry. We are looking for talented individuals who come from varied backgrounds, think differently and want to be part of this exciting...
-
Customer Service Representative
1 week ago
UNITED KINGDOM - CO LONDONDERRY - DERRY AXA Full time £20,000 - £30,000 per yearProud to be part of the AXA Group, at AXA Ireland our values are at the heart of everything we do. We work together as One AXA, embracing our differences to make our teams great. We believe integrity, courage and our customer-first approach is what makes us a great place to work. AXA is an equal opportunities employer and welcomes applications from across...
-
Customer Service Representative
1 week ago
UNITED KINGDOM - CO LONDONDERRY - DERRY AXA Full time £40,000 - £60,000 per yearWould you like to wake up every day driven and inspired by our noble mission and to work together as one global team to empower people to live a better life? Here at AXA we strive to lead the transformation of our industry. We are looking for talented individuals who come from varied backgrounds, think differently and want to be part of this exciting...