Senior Registry Retention Specialist

Vacancy details

**Talent pool**:

- Operations - HE - Registry & Student Records**Title**:

- Senior Registry Retention Specialist**Contract type**:

- QA HE Ltd Permanent**Job advert**:
**Senior Registry Retention Specialist - London (Roseberry Avenue)**

**Hybrid - 2/3 days in the London campus, 2/3 days at home.**

**About QA**:
**QA is the UK's leading provider of tech and digital skills**, including funded workplace learning programmes, University programmes and apprenticeships. We play a key role in tackling the UK’s alarming nationwide shortage of digital skills head-on, and partner with most FTSE 250 companies to help provide innovative solutions for these much-needed training shortages.We’re currently on an exciting growth trajectory and are looking to welcome a full-time
- **Senior Registry Retention Specialist** into our market leading Registry team.**About the Position**:
As a
- **Senior Registry Retention Specialist**, you’ll be responsible for supporting the Registry Retention Manager and working collaboratively with key stakeholders to drive student retention across all University Partnerships. You’ll be responsible for the collation, analysis and reporting of retention related student data and will support the implementation of new processes, procedures and working practices to support QA’s Student Retention Strategy.You’ll also be responsible for conducting a number of administrative activities to support improved student retention, and form part of a new and exciting function within QA Higher Education.**This role would be a great fit if you’ve got substantial experience of student administration, but if you’re a creative type with a flair for looking at things differently**, you should definitely apply**Key Responsibilities**:

- Supporting the implementation and coordination of a number of administrative activities and policies in line with QA’s Student Retention Strategy
- Management of the Registry Retention department mailbox and responsibility for query management
- Responsibility for managing and tracking student referrals to multiple student support departments
- Supporting the implementation of new processes, procedures and working practices in order to support retention initiatives and the accurate reporting of retention statistics
- To support with the development and implementation of any systems related requirements to support QA’s Student Retention Strategy
- Data collation, monitoring and analysis of the student journey in order to support in identifying at risk students and trends in student engagement and retention
- To provide administrative support on all retention related pilots and initiatives

**What We'll Do For You**:
**About You**:
**You’ll be someone with exceptional organisational, problem-solving and planning skills, and the following abilities will be required to thrive in this exciting position**:

- Excellent communication and interpersonal skills
- Organisational awareness
- Excellent literacy and numerical skills
- Flexible and adaptable to change
- Experience of supporting student retention related initiatives
- Experience of working with external Partners
- developing and maintaining positive working relationships
- Experience of managing and prioritising a complex workload
- Experience of analysing and reviewing data

**What We’ll Do For You**
- Our salaries are competitive and will be discussed as part of the recruitment process.
- **We’re offering you the following strong benefits package**:

- 27 days holiday plus ability to purchase 5 more days
- 3 days a year fully paid training,
- 2 days a year paid charity volunteering
- Medicash (healthcare moneyback scheme)
- £500 referral scheme
- A superb Gymflex scheme
- Our own BenefitsHub to receive loads of discounts
- Casual dress code and more

**You’ll instantly become welcomed into the team** and at QA, we celebrate our diversity and have won numerous awards that demonstrate our commitment to our inclusive culture. We want everyone to feel part of QA, so have created several welcoming networks that you can join, and we’ll set you up with a buddy to help get you settled in from day one.As
- **QA is growing, we’re lucky to be able to offer our fabulous people clear career progression**, which is why so many of us choose to stay There’s a huge wealth of opportunity to move around the different areas in QA. We also enjoy our fantastic rewards and recognition awards, which really helps keep motivation levels going. After all, who doesn’t like being praised for working hard?**As a market leader in training**, we know a few things about learning & development You’ll have access to our bespoke development programmes as well as a clear progression structure to fulfil your potential.#LI-Hybrid- #LI-CC2Vacancy location

**Location**:

- London, London, London (Rosebery Avenue)**Job Description**:
**Attachment****:

- 00. 3534 JD.docx (166 Kb)General information

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