Digital Marketing Assistant

Are you looking to build your career within a digital marketing and eCommerce environment working for a supportive and growing SME business? We are looking for an eCommerce Administrator to join our central Bristol office, on a full-time, permanent basis, offering hybrid working, who shares our passion for our business, ecommerce and the brands that we work with.

**About us**
- **We build long term brand equity by leveraging exceptional teams and technology.**_

We have assembled a talented and dynamic team of ecommerce and direct to consumer experts.

Our mission is to empower brands to deliver an interconnected customer experience using the right technology at the right time in the right way. Over the years, we have developed the vvast direct to consumer Playbook which delivers a comprehensive framework to scale brands globally. Our team has experience of working with 200+ brands, we are driving huge growth for our partner brands, and we want you to join us.

We’ve combined the core disciplines of technology, trading and building traction to provide higher performance for our partner brands than the most seasoned inhouse department.

We put the brand experience at the heart of everything we do, taking huge pride that we are trusted by some of the most respected brands in the industry.

We are on our journey to B Corp certification, powered by our D4C methodology and will now use the B-labs framework to deliver an innovative, purpose driven and transparent mission to aid brands on the journey to becoming more sustainable and ethical.

**About the role
- eCommerce Admin Assistant**

**The main responsibilities for our eCommerce Assistant role include but are not limited to**:

- Working with the eCommerce Executives to implement the trade plan for each brand they work on
- Ensuring all assets needed for the trade plan are available at the given time, and are in the correct format for optimal performance
- Supporting the eCommerce team with onsite updates and seasonal launches
- Gather data for any ad hoc reporting requests & provide analysis on a weekly, monthly and quarterly basis
- Review feedback from Customer Service on customer requests, returns, requests for colours or products not available yet (also use Klaviyo data), replacement parts and discrepancies with price/quantities
- Liaising with a range of stakeholders, both internally and externally

**What we offer**:

- A starting salary of up to £24,000
- 25 days holiday plus bank holidays
- Product discounts
- Flexible working when needed
- Hybrid working - ideally, two days per week in the office, but we can be flexible on this.
- Cycle2work scheme
- Regular team off-site working days, with fun activities
- A supportive and approachable line manager, with clear induction, probationary and appraisal processes

**Our values**:

- **Relentless R&D**:

- We move manual to machine to liberate our team for innovation and growth.
- **Brand first, revenue second**:

- We build long term brand equity first and foremost. No compromise.
- **For planet and community**:

- We deploy D4C to optimise, lower our impact and enrich our community.
- **Great things happen when we work together**:

- The sum is greater than its parts, we play to our collective strengths.
- **Come as you are and never stop learning**:

- We communicate openly, taking responsibility and sharing expertise.

Ideally, you will have a degree in marketing or have some work experience in either digital marketing or eCommerce and be interested in developing your career further within eCommerce. Someone who has strong communication skills is vital for this role, as is sharing our passion for the brands that we work with. Strong Excel and Shopify experience would be a bonus. You might have previous experience as a Digital Marketing Assistant, eCommerce Assistant, Digital Marketing Administrator or eCommerce Administrator.
- We are using a third party (Hectic People) to manage the recruitment process for this vacancy._

**Job Types**: Full-time, Permanent

**Salary**: £22,000.00-£24,000.00 per year

**Benefits**:

- Additional leave
- Casual dress
- Company events
- Cycle to work scheme
- Employee discount
- Referral programme

Schedule:

- Monday to Friday

**Experience**:

- Digital marketing: 1 year (preferred)
- E-commerce: 1 year (preferred)

Work Location: Hybrid remote in BRISTOL