Customer Service Administrator

2 weeks ago


Ferndown, United Kingdom Tru Talent Full time

**Customer Service Administrator**

**Location**: Ferndown

**Hourly Rate**:£20k-£22k Depending on Experience

**Hours**:Monday to Friday Full Time - 8.30am-4.30pm or 9am-5pm

Our client, an international card publisher is looking for a Customer Service Administrator to expand their brand to higher levels.

The Customer Relationship advisor will have a varied role which helps in all areas of the Customer Service and front office department.

The role is about working efficiently and building relationships with customers. It is a fast-paced role which requires a good understanding of how to prioritise workloads and multi-task.

**Responsibilities of the Customer Service Administrator**:

- Taking orders on the phone
- Collecting orders from warehouse
- Filing
- Ordering of supplies
- Ad hoc duties
- Processing of credits
- Fulfilment of mail out campaigns
- Sampling
- Keeping showroom up to date and fully stocked
- Following up enquiries / issues
- Meeting deadlines set by Management

**We are looking for from the individual?**

**Essential**
- Excellent Communication Skills
- Excellent Telephone Skills
- Excellent Computer Skills

**Desirables**
- Previous experience in an administrator role

**Competencies**
- Teamwork
- Planning & Organising
- Communication
- Attention to Detail



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