Customer Service Advisor
7 days ago
The job is to ensure all customer orders are processed accurately and monitored through to delivery, within the relevant timeframe whilst adhering to the required regulations. **Client Details** Our Client is a family-owned business based in Northern Ireland, manufacturing and supplying medical devices for ostomy, wound, respiratory and surgical needs. **Description** The key responsibilities are as follows: - Ensure prescriptions are requested for all customer orders required on prescription. - Process prescriptions in a timely manner, ensuring the prescriptions are fully examined for accuracy and endorsed appropriately. - Build meaningful working relationships with and to liaise with GP surgeries and other relevant parties regarding prescriptions, including prescription requests, incorrect prescriptions, urgent orders and prescriptions that are not received. - Minimise the amount of orders that are written off, within set KPIs, due to non-receipt of prescriptions - Prepare prescriptions for payment, completing required administration accurately and submitting to the PPA in a timely manner. - Minimise the amount of prescriptions returned and not paid by the PPA. - Keep a fully traceable record of prescriptions received. **Profile** - Previous experience working as a Customer Service Advisor - Friendly personality with a "can-do" attitude - The ability to work as part of a small team with limited direct supervision. - The ability to handle queries professionally and efficiently with sensitivity - The ability to deliver a high-quality service - Conscientious and able to act proactively **Job Offer** Bonus Scheme Pension - 5% Healthshield cashplan 23 days holiday + one day extra for every year of service until 28 days has been reached plus bank holidays.
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Customer Service Advisor
18 hours ago
Ferndown, United Kingdom Rubicon People Partnership Full time**Customer Service Advisor, Ferndown, £12.50ph** **Temporary position for 3 months. Due to the location of this position, you'll need access to a car.** The purpose of this role As the**Customer Service Advisor**, you'll be stepping into a new and exciting role that supports customers in the UK and internationally with their orders and overall...
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Customer Service Advisor
7 days ago
Ferndown, United Kingdom Eakin Healthcare Group Full time**ABOUT THE ROLE** This role is to provide the best possible customer service to our customers, contributing towards the success of the business by going above and beyond to meet our customers’ expectations and fulfilling their needs in a safe and timely manner. Reporting to the Senior Customer Services Advisor this Customer Service Advisor role is to...
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Customer Service Advisor
3 days ago
Ferndown, United Kingdom Hendy Group Full timeWe have some excellent opportunities where you can put your outstanding customer services skills in to action. We are looking for confident customer services heroes to join us as Service Advisors in our busy Service departments at our Kia Dealership in Ferndown. You do not need automotive experience to be successful in this role - we will train that, but...
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Customer Service Advisor
3 days ago
Ferndown, United Kingdom Bond Williams Full timeCustomer Service Advisor - Ferndown - Competitive Salary + Bonus Our client, a family-owned business based in Ferndown, are currently looking to recruit a Customer Service Advisor to join their growing team. You will be exceeding customer expectations and providing the highest level of service at all times. **Duties**: - Ensure customers ordered are...
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Customer Service Advisor
19 hours ago
Ferndown, United Kingdom Bond Williams Full timeCustomer Service Advisor - Ferndown - Salary £21,159 + Bonus Our client, a family-owned business based in Ferndown, are currently looking to recruit a Customer Service Advisor to join their growing team. You will be exceeding customer expectations and providing the highest level of service at all times. **Duties**: - Ensure customers ordered are completed...
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Customer Service Advisor
2 weeks ago
Ferndown, United Kingdom Eakin Healthcare Group Full time**ABOUT THE ROLE** As a Customer Service Advisor you will provide the best possible customer service to our customers, contributing towards the success of the business by going above and beyond to meet our customers’ expectations and fulfilling their needs in a safe and timely manner. **KEY ACTIVITIES** - Prescription Processing - Inbound Customer...
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Customer Service Advisor
2 weeks ago
Ferndown, United Kingdom Sainsburys Full time**Customer Service Advisor - Travel Money** 22000624) Help our customers holidays get off to a fantastic start, as one of our trusted Travel Money Advisors. Offering great service in one of our in-store Travel Money bureaus, you’ll be part of our all new Winning Team - where you can really be the difference. You’ll be the face of Travel Money for...
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Customer Service
2 weeks ago
Ferndown, United Kingdom TMS Legal Ltd Full timeCustomer Service / Further Information Advisor Local Solicitors require experienced customer service advisor. Job includes: - Updating CRM System statuses and notes - Contacting customers for more information/ documentation needed - Giving customers updates - Dealing with all queries Hours 9-5 Monday to Friday. Holiday pay included and small...
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Customer Service Administrator
2 weeks ago
Ferndown, United Kingdom Tru Talent Full time**Customer Service Administrator** **Location**: Ferndown **Hourly Rate**:£20k-£22k Depending on Experience **Hours**:Monday to Friday Full Time - 8.30am-4.30pm or 9am-5pm Our client, an international card publisher is looking for a Customer Service Administrator to expand their brand to higher levels. The Customer Relationship advisor will have a...
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Customer Advisor
1 day ago
Ferndown, Dorset, United Kingdom Dorset Council Full timeThis role offers a unique opportunity to enrich and transform community lives, through tailored support, engagement in diverse cultural, social and learning activities, and the promotion of digital literacy. Join us in our mission to transform how our communities interact with information, technology, and each other, making Dorset a better place to live,...