Customer Support Administrator

2 days ago

Ferndown, United Kingdom Bond Williams Full time

Do you have experience working in the financial services sector? Looking for a new challenge in a fast-paced, innovative, growing company? Interested in wealth management and investments? Customer Support Administrators, this opportunity is for you

**What you’ll be doing**:
As Customer Support Administrator you will be the first point of contact for customers, this is a varied role that will keep you motivated. You will be trained to possess in-depth knowledge about company products and services, be able to influence the development of future features, and act as a voice for their customers. You will be provided with the necessary support, encouragement, and autonomy to perform your best work and achieve your career goals.

**About the company**:
Our client is a striving business based in Ferndown providing an innovative technology service. It is an exciting time to join as they hit their 4 million annual turnover and embark on an exciting journey of growth.

**What we’re looking for**:

- Experience in financial services sector
- Positive, self-starter, pro-active personality
- Experience in Customer Service/Support
- Dealing with external providers
- Microsoft Office 365 Suite / Excel (Intermediate)
- Experience with helpdesk/ticketing will be helpful

**Benefits**:

- 25 days holiday plus bank holidays
- Private Healthcare
- Birthday off - Paid
- Pension Plan
- Hybrid (1 day at home) after probation

Are you interested in the **Customer Support Administrator** role and would like to be considered? We would love to hear from you

Tel: 01202 233777 option 1 - Office & Commercial Team

Bond Williams Professional Recruitment are an equal opportunity employer and operate as an Employment Business and Recruitment Agency

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