Family History Co-ordinator

2 days ago

Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

An exciting opportunity has arisen for a Family History Co-ordinator for the Breast Family History Service working with a delegated number of consultants and nurses at the Breast Institute of Nottingham University Hospitals Trust based at the City Hospital Campus.

This will include working alongside Lincoln and King’s Mill in relation to the very high risk programme.

They will need to proactively plan ahead to ensure that patients receive treatment within target and work closely with the management and clinical teams to resolve capacity issues.

You will have access to sensitive and confidential information and will therefore need to be able to maintain sensitivity and empathy while behaving in a professional manner.In undertaking this role, the employee will be expected to behave at all times that is consistent with and actively supports the Trust values.

You will also have daily contact with staff at various levels and must be able to communicate at an appropriate level, conveying information clearly and accurately.

You will be a competent IT user and will have experience in the use of Microsoft Office packages as as well as experience of hospital systems such as Medway, CRIS and NBSS.

Please refer to the job description and person specification attached to the advert for the full details of the vacancy.

Nottingham University Hospital NHS Trust (NUH) recognises that its ability to be the best for patients depends on the talent and commitments of all our employees.

As a service we are committed to continuous development for all staff through a range of opportunities that involve training courses and involvement in service development.

In addition to the below summary you need to familiarize yourself with full Job Description and Person Specification documents attached to this advert.

**Your main duties will include**:
The co-ordination of the high risk family history patients for Nottingham, Lincoln and King’s Mill

Making and changing appointments using the Medway, NBSS and CRIS systems

Monitor the unreported radiology reports on CRIS

Responsible for sending out results

To work with members of the MDT team to ensure all positive high risk results go through an MDT meeting

Booking of specialised investigations i.e. mammotomes & markers, recording these in the diary and informing the appropriate people where necessary

To be able to give advice and information pertaining to the National Breast Screening Programme to medical staff and members of the general public

**Additional duties include**:
Word process clinical letters from audio dictation, using Winscribe Create correspondence as appropriate from predefined templates

Use judgement and initiative to prioritise the importance/urgency of particular requests within defined guidelines

Reduce and cancel clinics

The making and receiving of telephone calls to/from patients/GP’s dealing with sensitive issues in a confidential manner and with empathy

The co-ordination and running of the gene positive tea party

Managing the Genie Girls Facebook page

Attend meetings and take minutes

To capture data on all patients and assist in the development of systems

To create genetic posters for training days, as appropriate

Responsible for adding patients to the partial booking waiting list

Responsible for dealing with consultant, nurse and visitor queries

Distributing and opening incoming mail timely and dealing with appropriately

Support and mentor new staff

Undertake any other duties, which may reasonably be required

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