Service Lead

7 days ago

King's Lynn, United Kingdom Norfolk Community Health and Care NHS Trust Full time

To be responsible for the development of Neurology in Long Term Conditions and Pulmonary Rehabilitation within NCH&C. To provide professional leadership for those teams within the Trust, supporting patient flow and effective resource utilisation within the organisation and providing a point of liaison between NCH&C and partner organisations.
- To provide professional leadership and line management to defined teams, fostering quality care, high workforce morale and productive services.
- To coordinate and support effective clinical practice, procedures or systems where an interface crosses organisational boundaries between primary and secondary care.
- To lead on delegated projects within the organisation and support the implementation of new strategies relevant to the service.
- To work closely with senior management teams and team leaders to be proactive in ensuring the efficient management of patient flow.

For a more complete list of duties, please see the job description.
**Find out more about working for our organisation here**:

- To manage the Trust’s Neurology in Long Term Condition and Pulmonary Rehabilitation Working with team leads and staff across the North, South, West and Norwich Localities.
- To be responsible for monitoring and managing the governance of these teams and the services they deliver to include incidents, risks, alerts, quality issue reports, complaints, compliments and patient feedback systems.
- To identify service development opportunities / projects with the support of the Locality Operations Director and lead on the change process to achieve a positive patient outcome.
- Monitor service activity across areas of responsibility and ensure that quality, objectives, standards and performance are in accordance with agreed targets and if there is a recognised variance to act on this to resolve any issues.

For a more complete list of duties, please see the job description.

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