Customer Service
1 week ago
Having worked with this client for a while now I know they look after their staff well, provide excellent training, create a fair and enjoyable working environment and give you a challenge in a very busy office. There will be no clock watching or getting bored in this role the days just fly pass working with a great team many of which are now all friends The office is fabulous, with great break out spaces, a long list of benefits and development within your role.
**Responsibilities**:
- Join the company's team of customer service professionals.
- Focus on one aspect of customer service with a customer service manager.
- Analyse customer feedback and resolve customer issues.
- Understand and follow company policies and procedures.
- Resolve billing disputes with customers.
- Support customers with orders
- Take and place orders in a timely manner
- Offer advice on products, lead times and stock levels
**Job Types**: Full-time, Permanent
**Salary**: £22,000.00-£24,000.00 per hour
Additional pay:
- Performance bonus
**Benefits**:
- Casual dress
- Company events
- Life insurance
- On-site parking
- Private medical insurance
- Sick pay
- Wellness programmes
Schedule:
- Monday to Friday
Ability to commute/relocate:
- King's Lynn: reliably commute or plan to relocate before starting work (required)
**Experience**:
- customer service: 1 year (required)
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