Experienced Dental Receptionist

3 days ago

Stourbridge, United Kingdom Stourcote Dental Practice Full time

We are looking to hire a personable dental receptionist to ensure that dental patients’ appointments are appropriately scheduled, rescheduled, or cancelled, depending on the needs of the patients. The dental receptionist’s responsibilities include entering patient information onto our data system (R4), answering patients’ questions, and arranging referrals to other dental specialists. You should also be able to prepare billing statements.

To succeed as a dental receptionist, you should be able to organise and maintain patient waiting areas and front-desk areas. Ultimately, a top-performing dental receptionist will perform all duties to ensure the efficient running of the dental practice.

Pay is negotiable depending on experience with Denplan and R4

**Dental Receptionist Responsibilities**:

- Greeting and welcoming patients to the practice.
- Scheduling, rescheduling, or cancelling appointments as needed.
- Assisting patients to fill out information forms.
- Preparing patients’ charts and daily schedules for the dental staff.
- Updating patient records and documenting recent treatments and procedures.
- Scheduling follow-up appointments and providing telephonic reminders.
- Communicating with medical insurance providers to determine if patients are required to make co-payments.
- Verifying methods of payment and collecting payments as needed.
- Performing general office duties, such as answering telephones, photocopying, filing, and faxing.

Dental Receptionist Requirements:

- Have a good understanding in dealing with Denplan
- Certification in office administration, medical administration, or related fields is advantageous
- Proven experience working in a dental office
- Sound knowledge of dental terminology
- Proficient in dental practice management software (R4)
- Able to use REGO is advantageous
- Working knowledge of general administrative practices
- Good telephone etiquette
- Exceptional organisational skills
- Excellent customer service skill

**Salary**: From £10.50 per hour

Schedule:

- 8 hour shift
- Monday to Friday
- No weekends

**Experience**:

- Dental receptionist: 3 years (required)
- Denplan: 2 years (required)
- R4: 2 years (required)
- Private Dental: 2 years (preferred)

Work Location: One location

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