Treatment Coordinator

4 days ago

Stourbridge, Dudley, United Kingdom Stella Dental Full time £60,000 - £90,000 per year

SENIOR TREATMENT COORDINATOR – STOURBRIDGE

If you're ready to step into a role where your confidence, warmth, and communication skills truly change lives - this could be your perfect next chapter.

Stella Dental Stourbridge is looking for an outstanding
Senior Treatment Coordinator
who loves people, thrives in a beautiful environment, and feels proud to play a central role in a patient's transformation journey.

This is an elevated position within the clinic, ideal for someone who enjoys responsibility, naturally supports others, and is excited by the idea of growing into a bigger leadership role in the future.

Why This Role Stands Out

Stella Dental isn't a typical dental clinic.

We're a luxury, experience-led brand with world-class clinicians, stunning spaces, and a culture built on warmth and excellence.

As our Senior TCO, you'll be one of the most influential people in the entire patient journey.

An elevated role with future progression

This position sits above a standard TCO role, offering more responsibility, more ownership, and a clear pathway into future leadership as we continue to grow across multiple locations.

Help shape life-changing moments

You'll guide patients through Invisalign, cosmetic dentistry, implants and smile makeovers- helping them feel supported, confident and excited about their results.

Premium training & development

You'll receive advanced coaching in communication, ethical conversions, treatment pathways and high-end service delivery.

A range of Stella perks

  • Competitive salary
  • Bonuses & commission
  • Family dental benefits
  • Team retreats & celebrations
  • A warm, supportive, ambitious team

What You'll Be Doing

As our Senior Treatment Coordinator, you will:

  • Lead consultations with clarity, confidence and warmth
  • Build strong relationships from the very first enquiry
  • Guide patients through treatment options and finance
  • Support clinicians with treatment plan coordination
  • Oversee follow-ups, treatment planning conversations and next steps
  • Play a key role in shaping the patient journey at Stourbridge
  • Help maintain high standards across the team through positivity and example
  • Contribute ideas to improve patient experience and clinic flow

You'll be the anchor for patients and the person they rely on most throughout their journey.

Who You Are

You'll thrive here if you are:

  • A natural communicator with genuine warmth
  • 100% committed to the clients and your team
  • Someone who enjoys responsibility and takes pride in their work
  • Experienced as a TCO or in a luxury client-facing role
  • Confident discussing treatment pathways
  • Highly organised and proactive
  • Calm, articulate and great at building trust
  • Motivated by growth and excited about future progression as the business expands

If you're the person others often turn to for guidance or support, you'll fit beautifully into this senior role.

Ready for a Role That Feels Special, Fulfilling and Full of Opportunity?

If you want to join a luxury dental brand that's growing fast, and you're excited to step into a senior position with real influence and future leadership potential, we'd love to hear from you.

Apply with your CV and a cover letter about why this Senior TCO role excites you.

We can't wait to welcome someone exceptional into our Stourbridge team.

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