1st Line Technical Support

1 week ago


AshtonUnderLyne, United Kingdom MPR Full time

**Role**: 1st Line Support
- **Location**:Stalybridge
- **Salary**: Negotiable depending on experience
- **Hours**:8:45am to 5:15pm, Monday to Thursday. 8:45am to 3pm, Friday.

**Duties as 1st Line Support will include but not be limited to**:

- Providing IT support and excellent customer service to high profile clients
- Organising and prioritising issues
- Managing queuing systems
- Following procedures
- Investigating technical issues and providing a resolution
- Liaising with colleagues and clients
- Attending client sites when remote solutions are unsuccessful/unsuitable
- Experience previous role is required
- Use of Windows programs
- Full UK driving license
- Excellent customer service skills

**Benefits**:

- Excellent career development opportunities and training
- 33 days holiday, including bank holidays
- Free parking
- Company pension scheme
- Perkbox
- Discounted gym membership

Mpeople Recruitment Ltd are an employment agency acting on behalf of our clients.

**Job Types**: Full-time, Permanent

**Salary**: Up to £28,000.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Day shift
- Monday to Friday

Work Location: In person

Reference ID: AH-CS-FL



  • Ashton-Under-Lyne, United Kingdom TAMESIDE COLLEGE Full time

    Join us as a Technical Support Officer in Brickwork! You will provide technical support and will contribute to the classroom experience of our talented and enthusiastic learners, within a hardworking team with high standards. As a highly engaged and motivated Technical Support Officer, you will have a genuine desire to improve the life chances of our...


  • Ashton-under-Lyne, United Kingdom Jago Consultants Full time

    Job Description IT Desktop Support Technician needed at local school for minimum 4 weeks, potential for longer! Must hold valid DBS Hourly rate £ 10 – £ 12 per hour on PAYE (Immediate Start Available) Hours – 8am – 4:30pm with an hour unpaid lunch (37.5 hours per week) Location – Near Ashton-Under-Lyne Reporting to the School’s IT Manager, as the...


  • Ashton-under-Lyne, United Kingdom Creative Support Ltd Full time

    Creative Support is a non-profit provider of personalised care and support to people with learning disabilities, mental health needs, autism spectrum conditions, and older people. We are recruiting a Senior Support Worker who has experience of working withpeople with dementia for our day service in Ashton-Under-Lyne, Tameside. We are recruiting for a full...


  • Ashton-under-Lyne, United Kingdom Tameside Metropolitan Borough Council Full time

    About the Programme Tameside Metropolitan Borough Council is embarking on a 2-year Customer Experience Programme (CEP) which aims to transform how customers interact with Tameside Council. The programme will enable consistently good customer experience across all customer contact channels. The Programme Team will work closely with business areas to achieve...


  • Ashton-Under-Lyne, United Kingdom D30 Group Limited Full time

    **Join Our Elite Team as a Line Leader/Team Leader!** Elevate your career with a global manufacturing juggernaut that has led the industry for over 50 years. We're seeking a dynamic Line Leader/Team Leader to join our prestigious team. **The Perks**: - Competitive Salary: Earn £27,000 - £28,000, rewarding your dedication and expertise. - Flexible...


  • Ashton-Under-Lyne, United Kingdom Tameside Full time

    Joining us as an Art and Design Technical Support Officer (TSO), you will provide technical support and will contribute to the classroom experience of our talented and enthusiastic learners, within a hardworking team with high standards. As a highly engaged and motivated Technical Support Officer, you will have a genuine desire to improve the life chances of...


  • Ashton-Under-Lyne, United Kingdom TAMESIDE COLLEGE Full time

    Technical Support Officer in Motor Vehicle Joining us as a Technical Support Officer in Motor Vehicle (Automotive / Motor Vehicle Technician). You will provide technical support and will contribute to our talented and enthusiastic learners student’s practical experience, within a hardworking team with high standards. As a highly engaged and motivated...

  • IT Support 2nd

    7 days ago


    Ashton-under-Lyne, United Kingdom Jigsaw Homes Group Full time

    Jigsaw Homes Group is one of the largest housing groups in England with more than 35,000 homes across the North West and East Midlands. We are looking for a qualified IT Systems Support (2nd and 3rd Line Support), to join our team in Ashton-under-Lyne. You will be a part of a team that maintains and supports the company’s core IT systems providing an...


  • Ashton-Under-Lyne, United Kingdom Pennine Care NHS Foundation Trust Full time

    Job Summary The Service Desk Officer is responsible for receiving and managing tickets from the Service Desk Operators and carry out remote fix’s to user issues, and for helping the Service desk operators when needed and training in area of expertise This is a new merged team that ultimately aims to be the 1st line support and basic user/system set ups...

  • Technical Assistant

    5 days ago


    Ashton-Under-Lyne, United Kingdom Taylors the Bakers Full time

    We are currently looking to recruit a Technical Assistant to strengthen our technical resource. This role is working with some demanding customers, supplying major retailers and food service customers. This is a full time permanent role working 5 days per week, 8am-4pm, with a 30 minute break and requiring flexibility to work some weekends and...