Contact Centre Agent

2 weeks ago


Ipswich, United Kingdom Willis Towers Watson Full time

**NO WEEKEND WORKING OR SHIFTS. FULL TIME IS 35 HOURS PER WEEK, BETWEEN MONDAY TO FRIDAY 08:00-18:00**
**Are you a good listener, who is keen to resolve queries and provide an exceptional member experience? If so, we are looking for people like you to join our friendly and professional team, no experience necessary.**
**What can we offer you?**
Full training is provided including new starter induction, further training to keep your skills current and support your future growth. As an industry leader, we offer fantastic opportunities for career progression andyou will be rewarded with a competitivebase salary of £19,000 per annum and a comprehensive benefits package including; a pension scheme, life insurance, medical insurance, eye care vouchers and flexible benefits including critical illness cover, dental cover and many other options.
**The Role**:

- Aim to resolve caller queries on first contact by utilising knowledge tools
- Provide an exceptional level of customer service, adapting to different caller scenarios and challenges
- Positively represent WTW and our Clients by providing a friendly and professional service
- Hit individual and team target

**The Requirements**:

- Keen to provide an exceptional service, with a positive and caller focused attitude
- Good communication skills (listening, spoken and written)
- Natural problem solver, able to work to a high level of accuracy
- Able to work well under pressure and meet targets
- Computer literate
- Works well independently (on calls) as well as part of a team to achieve department targets

**Equal Opportunity Employer


  • Call Centre Agent

    22 hours ago


    Ipswich, United Kingdom Select Appointments Full time

    Do you want to represent one of the most respected names in the industry? Would you like to sell products that just about every office all over the country needs? Our Ipswich based client is seeking an enthusiastic Call Centre Agent to join their teamand support both their Sales team and customers. As a key point of contact, you will be responsible for...

  • Contact Centre

    1 week ago


    Ipswich, United Kingdom Blue Arrow Full time

    Blue Arrow is currently recruiting for a contact Centre role 15 open positions to start immediately with Willis Tower Watson Ipswich. Monday to Friday - £7hoyrs per week £12.50 p/h Performance Objectives: Excellence - Forward on escalated calls in the correct manner - Maintain and develop knowledge of pension schemes People - Provide support to the...


  • Ipswich, United Kingdom Prima Ardelle > Motor & Automotive > East Anglia Full time

    **Customer Contact Centre Executive** **Ipswich Area** **A dynamic brand with a modern working environment** **Award-winning Automotive Group with an actively lived set of people values** **Basic Salary £23,000 + Performance Bonus OTE of £30,000 + Other Benefits** Our customer is **a business that lives and breathes a set of values that recognise its...


  • Ipswich, Suffolk, United Kingdom Guidant Global Full time £20,000 - £40,000 per year

    Location - Ipswich, fully onsite3 months contractDescription:The RoleWorking in a busy call centre, within a friendly and professional team. You will mainly be taking inbound calls relating to a variety of occupational pension schemes. You may be required to answer queries via email and be asked to provide support to the administration and customer service...


  • Ipswich, United Kingdom John Grose Full time

    We are looking to recruit an enthusiastic and confident individual to join the team at our Contact Centre in Ipswich. Our team deals with various aftersales enquiries across our Ford, Peugeot, Citroen, DS and Kia dealerships. **Main Responsibilities will include**: - Accurately create bookings as required, covering any costs and customers requirements,...


  • Ipswich, United Kingdom John Grose Full time

    We are looking to recruit an enthusiastic and confident individual to join the team at our Contact Centre in Ipswich. Our team deals with various aftersales enquiries across our Ford, Peugeot, Citroen, DS and Kia dealerships. **Main Responsibilities will include**: - Accurately create bookings as required, covering any costs and customers requirements,...


  • Ipswich, United Kingdom John UKse Group Full time

    John Grose is a multi-award-winning dealer group whose success comes from developing and nurturing our colleagues, recognising and rewarding achievements and supporting personal development. We are looking to recruit an enthusiastic and confident individual to join the team at our Aftersales Contact Centre in Ipswich, creating bookings for servicing and...


  • Ipswich, United Kingdom gap personnel Full time

    Gap Personnel who are operating as an employment business are currently recruiting on behalf of our client for **Call Centre Agents **for a company based in **Ipswich**. **We are offering **excellent opportunities to work within the Customer Service department for a medical company based in Southampton.** Our client offers ongoing work, with training and...

  • Mapping Agent

    2 weeks ago


    Ipswich, United Kingdom M Group Services Full time

    **Mapping Agent 3 Month FTC** **Ipswich** Milestone is currently looking to recruit 3 mapping agents to work on our Suffolk Highways contract in Ipswich. As a Mapping Agent you will be part of our Cyclical Maintenance Team who are responsible for the maintenance of Suffolk's soft estate. **As a mapping agent **your duties & responsibilities will be**: -...


  • Ipswich, United Kingdom WTW Full time

    DescriptionLooking for more than just a job Ready to join a team where your voice matters and your contribution makes a differenceAt WTW were more than a contact centre were a team of passionate professionals committed to delivering world-class service with a human touch. We dont do cold calls or sales pitches we focus on what really matters: helping people...