Guest Service Coordinator

2 weeks ago

Ascot, United Kingdom Dorchester Collection Full time

**Position Overview**:
**Who we are**:
**Our Hotels **:We work with some of the most talented and unique individuals in our business, who always ensure the extraordinary guest experience of Dorchester Collection and the hotels within it. It is, after all, our people that bring our vision to life. As a member of our Dorchester Collection Family, we will support your development by nurturing your personality, creating a transparent culture of trust collaboration and appreciation. Supported by our annual personal development planning, tailored learning opportunities and our Academy programs you will be a part of creating a bespoke experience.
- Treasured by guests. Cherished by employees. Celebrated worldwide.
- Diversity and Inclusion at Dorchester Collection is a core belief of our We Care philosophy. The basis of We Care is to create an environment within our company where all of our employees feel valued and respected, allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusiveness is part of our DNA reflected by our core values of Passion, Personality, Respect, Working Together and Creativity. We are proud of each and every one of our employees and promote a sense of belonging that transcends all else.**Reference **:2019-925**Your future, our legacy**:
**Division & Department**:
Rooms - Guest Services

**Job Title**:
Guest Service Coordinator

**Contract Type**:
Permanent

**Status**:
Full time

**Position Overview**:
To provide an exceptional guest experience, by anticipating guests’ needs in an intuitive manner and ensuring a seamless service is delivered from arrival through to departure.

**What you'll get**:

- Complimentary nights with breakfast within Dorchester Collection
- 50% F&B discount at selected restaurants at The Dorchester and Coworth Park
- Very generous Employee Introductory Scheme offered
- Team members' awards and incentives schemes
- Contributory pension scheme entitlement from date of commencement
- Life assurance cover for all team members
- Uniform laundered complimentary
- Complimentary meals whilst on duty at our team members' restaurants
- Complimentary Internet at allocated computers in team areas
- Interest free Season Ticket Loan
- Occupational Health, including subsidized massage treatments and health clinics
- Complimentary Eye Test for VDU users

**What you'll do**:

- To welcome all guests in a polite and friendly manner to ensure guests are immediately made to feel at home.
- Check in/out and rooming according to the Coworth Park standards.
- To liaise with guests prior to arrival to gather poignant information to make their stay more comfortable.
- To drive buggies in a safe manner around the estate.

**What you'll bring**:

- Passionate about hospitality and delivering a luxury 5* service to our guests
- Would like to work in a 5* hotel environment
- Eager to learn and develop
- Experience of Opera
- Good written and spoken English

**Position location**:
**Job Location**:
United Kingdom

**Location**:

- Blacknest Rd, Sunningdale SL5 7SE Ascot

  • Guest Service Coordinator

    7 days ago

    Ascot, United Kingdom Coworth Park Full time

    Your future, our legacy **Hotel**: Coworth Park **Division & Department**: Rooms - Guest Services **Job Title**: Guest Service Coordinator **Contract Type**: Permanent **Status**: Full time **Position Overview**: - Join us as a Guest Services Co-ordinator at Coworth Park Hotel, recently recognised as one of The Sunday Times Top 10 Best Places to Work...

  • Guest Services Coordinator

    2 weeks ago

    Ascot, Windsor and Maidenhead, United Kingdom Caterpeople Full time £23,400 per year

    Job Description Guest Services Co-Ordinator Shift Leader, Michelin Starred Country House Hotel, Berkshire up to £23,400kWe are looking for an experienced Guest Services Co-Ordinator Shift Leader to join this Michelin starred Country House HotelGuest Services Co-Ordinator Shift Leader, Michelin Starred Country House Hotel.Berkshire locationWorld famous...

  • Guest Services Coordinator

    2 weeks ago

    Ascot, United Kingdom SRS Ltd. Full time

    ESSENTIAL FUNCTIONS & PHYSICAL REQUIREMENTS - To welcome all guests in a polite and friendly manner to ensure guests are immediately made to feel at home. - To perform a seamless check in and rooming according to the Coworth Park standards. - To perform a seamless check out according to the Coworth Park standards. - Research and update information about our...

  • Driver/ Guest Services

    2 weeks ago

    Ascot, United Kingdom SRS Ltd. Full time

    Most important things are: Hours for the role are 40 hours per week, any 5 days out of 7. Shifts are 8 hours long - can be early, can be late. 7.30am - 3.30pm or 3 - 11.30pm. - **NO TATOOS OR PIERCING SHOWING**: - **OVER 25 WITH A FULL CLEAN LICENCE**: - **WELL PRESENTED WITH FRIENDLY APPROACH TO GUESTS** This role is very important front of house role....

  • Guest Services Manager- Nights Only

    2 weeks ago

    Ascot, Windsor and Maidenhead, United Kingdom Caterpeople Full time £18,000 - £27,000 per year

    Job Description Guest Services Manager - Nights, Michelin Starred Country House Hotel, Berkshire up to £27kWe are looking for an experienced Guest Services Manager to join this Michelin starred Country House HotelGuest Services Manager - Nights Michelin Starred Country House Hotel.Berkshire locationNight shifts onlyWorld famous establishmentSalary package...

  • Service Excellence Manager: Elevate Guest Experience

    6 days ago

    Ascot, United Kingdom Sodexo Full time

    A global service company is seeking a Hospitality Training & Guest Experience Manager to enhance guest experience at a prestigious venue in Ascot. In this role, you will lead the training initiatives and set high service standards across all operations. The ideal candidate will have substantial experience in hospitality management and a strong commitment to...

  • Royal Ascot

    7 days ago

    Ascot, United Kingdom Ascot Racecourse Ltd Full time

    **ABOUT ROYAL ASCOT**: Ascot Racecourse is home to Royal Ascot, one of the worlds most prestigious racing festivals. For over 300 years, it has been at the heart of the British sporting and social calendar. Royal Ascot welcomes more than 300,000 guests over five days, with up to 75,000 attendees per day. The event is broadcast to over 150 territories and...

  • Wedding & Special Events Coordinator

    2 weeks ago

    Ascot, United Kingdom The Compleat Angler Full time

    Macdonald’s Special Events & weddings Coordinators play a vital role in delivering a great guest experience to all our guests. They have a keen eye for detail, an organised approach and a willingness to exceed our guest expectation. Often operating on the front line, they are the real ambassadors of our company, and are committed to consistently delivering...

  • VIP Guest Supervisor

    2 days ago

    Ascot, United Kingdom LaplandUK Full time

    4 days ago Be among the first 25 applicantsThis range is provided by LaplandUK. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay rangeVIP Guest Supervisor / Manager – £17.00 per hourSeasonal ContractLocation: Ascot, Whitmoor Forest, SL5 8BDAbout LaplandLaplandUK, the award-winning immersive...

  • Events Planning Coordinator Ascot Racecourse

    3 days ago

    Ascot, United Kingdom Sodexo Full time

    Sodexo Live have a fantastic opportunity for a Events Planning Coordinator to join our first class team at Ascot Racecourse! At Sodexo you belong, we will take care of you and ensure you thrive in your career and provide you with excellent learning opportunities. You will be working as part of the team at the iconic Ascot Racecourse where we are committed...