Events Planning Coordinator Ascot Racecourse

2 days ago

Ascot, United Kingdom Sodexo Full time

Sodexo Live have a fantastic opportunity for a Events Planning Coordinator to join our first class team at Ascot Racecourse

At Sodexo you belong, we will take care of you and ensure you thrive in your career and provide you with excellent learning opportunities.

You will be working as part of the team at the iconic Ascot Racecourse where we are committed to providing our guests with an outstanding experience whether they come to race, hold a business meeting, or host a private dinner at our world-class venue and we are looking for a hard working and driven individual to become part of our team

You will support with event day planning and administration for all fine dining hospitality requirements, working closely with the operational team to support delivery of racedays and events.

This is an exciting, varied position and you will play a key role in the success of our prestigious venue and become part of a high performing and successful team

When you join Sodexo Live you truly belong, you will have the opportunity to thrive with career and learning opportunities available across the organisation - we cant wait for you to join us

**Role Responsibility**:

- Coordinate all aspects of hospitality planning
- Produce the menu packs required for each race day and ensure deadlines are met and all hospitality guests receive the correct information
- Handle all telephone enquiries and ensure all queries are dealt with quickly and efficiently
- Liaise with the kitchen, cellar and logistics teams to ensure all requirements are communicated and updated
- Ensure the hospitality database is up to date
- Ensure that all equipment, flowers, guest service requirements etc. are ordered in a timely manner
- Work with the Marketing team to ensure that all new and existing food and beverage offers are photographed correctly
- Field any complaints and ensure these are handled with by your Line Manager
- Excellent customer service skills and professional approach
- Ideally experience of working in the events and hospitality sector.
- Ability to use Microsoft Office specifically Outlook, Word, Excel, PowerPoint and Publisher
- Ability to manage multiple tasks and prioritise information in an extremely busy environment
- A positive attitude and the willingness to support colleagues
- An Excellent Communicator both written and verbally

**Package Description**:
In return for your commitment and hard work, you will be rewarded with an attractive salary, plus access to our extensive benefits package, which includes:

- _Contributory pension scheme of up to 6%_
- 20 days holiday (FTE) - including bank holidays - rising to 23 days after 3 years
- A buy and sell holiday scheme of up to 3 days (FTE)
- Volunteering days via our charity partner STOP HUNGER
- Numerous voluntary benefits, including dental care, gym discounts, retail / hospitality, and many more

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