Band 4 Digital Skills Training Support Officer

1 week ago

Birmingham, United Kingdom Birmingham Community Healthcare NHS Foundation Trust Full time

This is an exciting opportunity to join a well established and pro-active Digital Skills Training Team as a Digital Skills Training and Support Officer.
Please note the role is primarialy office based at Gee House, the post holder will be required to work from the office with occasional home working.
**Main duties of the job are to**:
Assist the Digital Skills Training Manager in the Department’s administration duties
Communicate effectively with team colleagues, internal BCHC staff and external agencies
Deal directly and pro-actively with all correspondence, including matters which are confidential or sensitive
Work independently to resolve day to day issues
Monitor and amend (where required) staff records on the ESR system
Manage issues arising within the Department ensuring they are dealt with effectively, efficiently and appropriately
BCHC has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehab Centre and one of Europe’s leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.
If you want to ‘Be Part of Our Team’ and work with a Foundation Trust which is continuously striving for best care and healthy communities, we want to hear from you.
Please refer to attached Job Description and Personal Specification documents for full details of the main duties and responsibilities.
The post holder will work with an experienced team of Digital Skills Trainers to support with the provision of an efficient Digital Skills training service to the Trust.
They will be responsible for supporting the day to day running of the Digital Skills Training team, handling training requests and bookings effectively and efficiently and for maintaining and updating accurate training records.

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