Contact Centre Advisor

1 day ago


Newcastle upon Tyne, United Kingdom Hired-online Solutions Full time

**Contact Centre Advisor - Newcastle**

- £35000 per year
- Monthly bonuses
- Reputable financial services business
- Central location in Newcastle
- Full training provided
- Excellent progression and development opportunities
- Exceptional benefits package
- Flexible and hybrid working
- No shift patterns or weekends
- Immediate interviews

**Contact Centre Advisor Duties**:
**Client Details**:
As a Contact Centre Advisor, you will be calling existing clients of the business to offer a range of additional services and products. You will be building excellent relationships and booking appointments for a partner to visit the organisation.

You will be generating interest, having consultative conversations, and following up on enquiries coming into the business, alongside interest from events and webinars.

There is no cold calling involved. This is an extremely exciting and unique role. All clients you will be speaking with will have a prior relationship in place

If you have previous contact centre or sales experience or hold the right transferable skills, we would love to hear from you

**The ideal Contact Centre Advisor**:

- Previous contact centre or sales experience; however, the business can be open to transferable skills.
- Excellent communication skills and a confident telephone manner.
- Able to build and maintain excellent working relationships.
- Resilient and a positive can-do attitude.
- An excellent team player.



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