Contact Centre Advisor
1 day ago
The Contact Centre handles customer enquiries across a variety of media methods with advisors supported to become multi skilled and able to handle multiple workstreams. The post holder will work as part of a team to provide excellent inbound customer service to customers. As this is intended as a progression role, the post holder will be supported to gain and manage a diverse portfolio of workstreams which will be flexible to suit the needs of the business and the competence and experience of the advisor Answer customer enquiries using a variety of media methods promptly within performance agreements. Contribute to building team spirit and aiding others to succeed Provide help and guidance to customers, tailoring conversations to their needs ensuring they are at the heart of everything you do.
Using our internal online Knowledge Base to provide consistency of response. Managing own workload to perform to agreed standards within allocated time scales. Work flexibly on shifts from 8am-6pm Monday to Friday (37.5hrs per week), and one Saturday in 5 on average. Treating people with respect under all circumstances, upholding and demonstrating the values and behaviours of the NHSBSA.
Ensuring compliance with equality legislation and displaying active commitment to the need to ensure equality of opportunity and the benefits of Diversity.
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Contact Centre Advisor
1 day ago
Newcastle upon Tyne, United Kingdom Hired-online Solutions Full time**Contact Centre Advisor - Newcastle** - £35000 per year - Monthly bonuses - Reputable financial services business - Central location in Newcastle - Full training provided - Excellent progression and development opportunities - Exceptional benefits package - Flexible and hybrid working - No shift patterns or weekends - Immediate interviews **Contact...
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Contact Centre Advisor
4 days ago
Newcastle upon Tyne, United Kingdom Michael Page Full timeJob DescriptionAre you currently working in a contact centre environment and looking to join a business where you are rewarded with a lucrative commission scheme?Do you want to join a reputable company which will invest in you from day one and provide the best training and progression?Would you like to be part of a fun and vibrant team and an excellent...
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Contact Centre Sales Advisor
7 days ago
Newcastle upon Tyne, United Kingdom Page Personnel Full timeA new exciting Permanent Contact Centre Sales Advisor Position in Newcastle! - Working for a reputable business with excellent prospects! **About Our Client**: Page Personnel have just registered a new exciting Permanent Contact Centre Sales Advisor Position working for a reputable business within the Property Sector! No experience required full training...
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Contact Centre Advisor
1 week ago
Newcastle upon Tyne NE AW, United Kingdom Hired-online Solutions Full time £42,000 per yearContact Centre Advisor - Newcastle£35000 per yearMonthly bonusesReputable financial services businessCentral location in NewcastleFull training providedExcellent progression and development opportunitiesExceptional benefits packageFlexible and hybrid workingNo shift patterns or weekendsImmediate interviewsContact Centre Advisor Duties:Are you currently...
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Contact Centre Advisor
1 week ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Michael Page Full time £30,000 - £35,000 per yearAre you currently working in a contact centre environment and looking to join a business where you are rewarded with a lucrative commission scheme?Do you want to join a reputable company which will invest in you from day one and provide the best training and progression?Would you like to be part of a fun and vibrant team and an excellent working...
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Contact Centre Advisor
1 day ago
Newcastle upon Tyne, United Kingdom DXC Technology Full timeJob Description - At DXC we have a long-established partnership with - **a Major UK High Street Bank, where we manage their personal lending business.** We provide support to customers, calling us with enquiries and requests about their loan account.We are looking for colleagues to join our team of **Contact Centre Advisors** putting our customers at the...
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Contact Centre Sales Advisors
4 days ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Michael Page Full timeMichael Page have partnered with a reputable Financial Services Business in Newcastle the organisation are looking for Contact Centre Sales Advisors to join their team on a permanent basis to start asap.This is an extremely exciting time to join the business they have lots of exciting plans for the department and would be joining an organisation that are...
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Contact Centre Sales Advisor
2 weeks ago
Newcastle upon Tyne, United Kingdom Michael Page (UK) Full timeMichael Page have partnered with a reputable Financial Services Business in Newcastle the organisation are looking for Contact Centre Sales Advisors to join their team on a permanent basis to start asap. This is an extremely exciting time to join the business they have lots of exciting plans for the department and would be joining an organisation that are...
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Contact Centre Advisor
1 day ago
Newcastle upon Tyne, United Kingdom NHS Business Services Authority Full timeIf you have good communication skills and enjoy talking to people, we have the opportunity for you! We are looking for advisors to work at our award-winning Customer Contact Centre. This role is the perfect stepping-stone into a rewarding career where you can make a difference to the lives of NHS employees, patients, and the public. What do we offer ? Hybrid...
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Contact Centre Advisor
7 days ago
Newcastle upon Tyne, United Kingdom NHS Business Services Authority Full timeIn this role, you are accountable for Responsible for answering a diverse range of external and internal customer enquiries, which can be sensitive in nature, using a variety of media methods promptly within agreed performance, quality and other service level agreements. Provides a flexible service to all NHSBSA customers with emphasis on customer...
