Italian Customer Service Advisor

1 week ago


Ringwood, United Kingdom Elite Employment Full time

Our client based in Ringwood are looking to recruit an Italian / English bilingual Customer Service Consultant.

Duties
- Ability to quickly establish rapport with customer/prospect through the use of approachability, empathy, addressing the customer by name & intelligent questioning
- Ability to assimilate, relay & provide information whilst paying close attention to detail
- Ability to remain positive, courteous & professional at all times
- Focus on customer to deliver the FCA guidelines and fundamentals of the call.
- At all points making sure the customers is treated fairly.
- Ability to communicate and empathise and a real willingness to help.
- The ability to stay focused and controlled, ensuring all core elements are addressed methodically.
- To have fun at work

The Person
- Excellent telephone manner
- Attention to detail is a must
- Excellent verbal communication in English and Italian

Hours: 40 hours Monday to Friday between 8am and 6pm

**Salary**: £21500

Location: Ringwood



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