Project Coordinator

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Mon-Fri: 8:30am - 5:30pm | Sat 9:00am - 1:00pm

Job Description -Project Coordinator

Job Title Project Coordinator

Department Transformation

Line Manager Transformation Manager

Hours 37.5 hours per week

Holiday 28 days per annum +3 bank holidays (Christmas, Boxing Day,
NYD)

Salary £TBC

About Billing Finance
Billing Finance is a family owned vehicle financing Company based on the outskirts of Northampton.
We focus on customers with non-standard credit profiles that may not fit the automated underwriting
processes of other lenders. Our mission is to help get all our people, including customers and staff
“where they need to be” by “putting them at the heart of everything we do”.

Our three key values are:
We are conscious of our impact on people and the planet.
We are kind and compassionate with our customers and with each other.
We support financial well-being for our customers and the wider community.

Being a family run Company, we treat our staff like family, going on trips away, social gatherings,
only have a successful and fulfilling career with us but will also receive a fantastic range of benefits.

We currently have approximately 115 staff members, so if you want to join a Company that wants to

About the role

Reporting to the Operations BA/Transformation Manager, you will be supporting the Transformation
Department as it delivers a programme of change. This involves working on a range of projects focused
on IT, process and operational change.

Key Responsibilities

Manage the agile delivery of end-to-end business change projects assigned to you.
Build robust relationships with a mixture of both internal and external stakeholders, through regular, on-going

communication and engagement.

Proactively search for solutions to challenges and understand opportunities to maintain positive change.
Ensure projects are delivered within a project management best practice framework.
Implement and maintain project documentation including and not limited to:
Scope and create detailed plans ensuring they are resourced, monitored and controlled throughout the lifecycle

of the project.

Ensure that all business deliverables and tasks are identified, managed and assigned owners.
Identifying obstacles, dependencies and prioritising the work required to resolve/escalating to the operations

team.

Document, track and chase actions.
Organise project meetings and workshops.
Be a central contact point for the project.
Manage training and testing of new deliverables.
Provide administrative support for meetings and plans, including capture of decisions and actions.
Feedback into the project plan and disseminate lessons learned across the company.
Support preparation of presentation packs for meetings and ensure distribution in a timely manner.
Assist the team in managing their project documentation and ensure it has been appropriately completed to a

high standard across the project lifecycle. This includes work on project initiation, project planning, change
management logs, risk analysis and lessons-learned logs.

Provide administrative support for meetings and plans, including capture of minutes and decisions
Use your knowledge of project management best practice to support the team in delivering change within a

consistent framework.

Eligibility Criteria
competencies, and our Company values:
Experience and Experience
skillsA number of years’ experience coordinating and

delivering projects.
Experience in Software/CRM projects and development,

including testing and deployment is desirable.
Experience gained within financial services or other heavily

regulated environments would be advantageous.
Have written detailed change management

documentation (roadmaps, Gantt charts, project plans)
and recording meeting minutes.

Skills
Attention to detail.
Self-starter, who can work on their own, organise and

prioritise work with mínimal supervision.
Ability to engage, work closely and collaboratively with a wide

variety of stakeholders at varying levels of seniority.
Attention to detail.
Strong awareness and understanding of general project

management methodologies.
Able to get involved with and own issues rather than just

passing on.
Use your initiative to prioritise and work effectively under

pressure.
Ability to take a step back and analyse/understand the

issue to ensure the correct next step is taken.
Excellent administration and communication skills, both

verbal and written.
Proficient in MS - PowerPoint, Projects, Word, Excel, etc.
Educated to degree level or equivalent work experience.

Competencies 1. Integrity
2. Self-Development/ Personal Motivation
3. Problem Solving/ Critical Thinking
4. Self-Confidence
5. Client Service
6. Flexibility
7. Teamwork and Cooperation

Values 1. We are conscious of our impact on people and the planet.
2. We are kind and compassionate with our customers and with
each other.
3. We support financial well-being for our