Customer Service Advisor
4 days ago
**Customer Service Advisor**
**Location: Wakefield (WF2)**
**Salary: Upto £25,000 PA**
Our client is one of the leading car dealerships. They are looking for an **Customer Service Advisor **with motor trade experience to join their team.
**Duties**:
- Greeting and liaising with Customers
- Answering the Telephone
- Informing Customers of Workshop progress, keeping them updated and aware of progress at all times
- Coordinating with the Workshop & other Internal departments
- Explaining detailed works carried out on customer vehicles
- Raising Invoices
- Taking payments from customers
- Maintaining customer database, ensuring details are correct and up to date
**Requirements**:
- Previous experience in similar role
- Previous experience in the motor trade, with passion for the industry
- Excellent standard of Customer Care
- Approachable & confident personality
- Ability to communicate professionally with customers face-to-face
- Strong interpersonal skills and ability to adapt communication styles to different audiences
- Proficient use of Computers and a quick leaner of new Computer systems
**Benefits**:
- 33 days holiday (including bank holidays)
- Retail discounts
- Life Assurance
- Pension scheme
- **Additional Resources are an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.**_
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