Administration Assistant

2 weeks ago

Southampton, United Kingdom Good Directions Ltd Full time

**Join Our Team: Administration Assistant**

**About Us**

Established in 1988, **Good Directions Ltd** is a family-run architectural engineering company based in Botley. We are well known for designing and manufacturing high-quality architectural features such as **exterior and interior clocks, roof turrets, weathervanes, street furniture, and premium rainwater systems** in copper, zinc and stainless steel. Our skilled team combines traditional craftsmanship with modern technology to deliver bespoke solutions for commercial, civic and private developments across the UK.

**Our Values**

At Good Directions, we take pride in:

- **Craftsmanship** - delivering well-made, high-quality products using traditional skills
- **Collaboration** - working closely with customers, suppliers and partners to find the best solutions
- **Innovation** - embracing new materials, methods and technology while respecting heritage
- **Sustainability** - striving to minimise our environmental footprint through smart design and processes
- **Customer Focus** - providing reliable, responsive service and honest advice
- **Community** - supporting our local area and building lasting relationships

**The Role**

We’re looking for a friendly, reliable and well-organised **Administration Assistant**to support our small but busy office team. You’ll be the first point of contact for visitors and callers, while helping keep day-to-day operations running smoothly behind the scenes.

**Key Responsibilities**
- Booking couriers and liaising with customers to arrange deliveries
- Welcoming visitors and receiving goods into the office
- Processing customer payments accurately and securely
- Handling filing, data entry and document archiving
- Supporting general administrative and reception duties as required

**What We’re Looking For**
- Clear, professional communication, both spoken and written
- A well-organised, accurate and calm approach to work
- A friendly attitude and willingness to assist others
- Previous experience in an office or customer service role would be helpful, but full training will be provided

**Why Work With Us?**
- Join a supportive, welcoming team in a company with strong values and long-standing customer relationships
- Be part of a business that combines traditional skills with modern technology to create distinctive, lasting products
- Enjoy a varied role with opportunities to grow your skills and contribute meaningfully to the company’s success

If you’d like to be part of something a bit different, and take pride in quality, people and professionalism, we’d love to hear from you.

**To apply, please send your CV and a short cover note**

**Job Types**: Full-time, Permanent

Pay: £17,000.00-£24,005.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Southampton SO30 2DY: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Administrative: 1 year (preferred)

**Language**:

- English (required)

Work Location: In person

Application deadline: 27/06/2025
Reference ID: ADMIN062025
Expected start date: 25/07/2025

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